Classic Collision Vancouver
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Vancouver, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
I'm an insurance agent and recommend many of my customers to Classic Collision
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great.
Customer Service - 5.0/5.0 -
Very friendly and courteous staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really above and beyond, it looks like they even cleaned the exterior of my car a little!
Customer Service - 5.0/5.0 -
I didn't need to ask much, they were incredibly on the ball with keeping me informed.
My Experience - 5.0/5.0 -
So happy with the work!
Likely to Recommend - 2.5/5.0 -
I have had very good interactions and less than stellar interactions with this location. Unfortunately both repairs I've had done have required taking the vehicle back for adjustments, clean up, and re-doing some work. Previously Eli was great about providing updates and scheduling the warranty work in a timely fashion. This time I got the impression no one was taking the lead with my vehicle.
Repair Quality - 4.0/5.0 -
The actual body work looks good, but the truck was left a mess
Customer Service - 2.5/5.0 -
Updates on repair progress were sparse, and usually only given when I called to ask. I was told it would take an extra day or two to make sure everything was perfect and to fix a paint sag, and when I picked up the vehicle, expecting all would be as promised, there was trash all over the bed of the truck... And it wasn't the first time this happened at this location. Same thing happened with a prior repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They were good about giving me updates. Work was good. Unable to tell car was in an accident.
Customer Service - 4.5/5.0 -
Truck was vandalized while in the back lot of repair shop. Had to file a claim against my vehicle to get it fixed. Think it should have been the responsibility of the repair shop. When the waiver was signed for not being responsible for theft, we assumed it meant by the employees for anything left in vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I’m assuming it was repaired satisfactory but don’t know as I sold the truck while it was there so did get to see the results.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very personable and helpful!
My Experience - 5.0/5.0 -
Such a smooth easy transaction! Thank you for the constant communication and excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with Classic Collision! They were kind, thoughtful and communicative through the entire process of my car’s repair. I would definitely recommend them!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
the repair took a much longer time than I expected
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already told others about your shop
Repair Quality - 5.0/5.0 -
My first accident and they took care of it all.
Customer Service - 5.0/5.0 -
Very nice work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Depends on the front office - now that Monika has moved on, I can't promise that I would. The car is in great condition, yet the faces of the employees makes me wonder if this is a good place to work or not.... Just saying.
Repair Quality - 5.0/5.0 -
The car was cleaner than when it arrived and the customer service from Monica Lal was superior.
Customer Service - 5.0/5.0 -
Monika Lal was the best - wasn't all that impressed with the others who did not wear their masks and all appeared to either be very tired or hate their job. Too bad Monika has moved on to another company - she should have been given a raise and all her requests provided. She was the best thing you have going in you CS department.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Only thing that wasn’t done was a headlight adjustment, one of the headlights was pointing to far down I adjusted to match other headlight myself, everything else was great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Perfect service.
Repair Quality - 4.5/5.0 -
I would have liked some additional service available but with these trying logistical times I really don't mind that it was able to be done at all thank you very much for the service. Hopefully our long national nightmare will soon be at an end
Customer Service - 5.0/5.0 -
Did a fine job under trying circumstances no complaints
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work