Cole's Collision Center of Nassau
In operation 3 years.
Cole's Collision has been the Capital Region's #1 choice for auto body repair and collision since 2006. We are a family-owned business that has built its reputation on providing our customers with the highest quality repairs. With certifications from many manufacturers, we have the knowledge and expertise to get your vehicle repaired with the correct tools and equipment. Stop by to meet our staff and see how we can help!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My positive experience started when I spoke with Jenn who explained things very well. I also appreciated having Brad keep me updated with the repairs and when my vehicle would be completed. As a result of everyone’s hard work my car was done sooner than expected. The work and detailing were excellent. Thanks!
Likely to Recommend - 5.0/5.0 -
Will definitely recommend this shop to others.
Repair Quality - 5.0/5.0 -
Everyone at Cole’s was knowledgeable and professional. I was kept updated by either a call or txt msg. I was very satisfied going to this repair shop
Customer Service - 5.0/5.0 -
Couldn’t have been better. Jenn and Brad both were great to speak with.
My Experience - 5.0/5.0 -
You guys were fantastic. I really appreciated getting regular updates on the process too
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cole’s was exceptional throughout the entire process of my repair. Very professional and responsive.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service and communication through the whole process. I greatly appreciate that my truck was returned washed and the interior detailed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brad and his crew did a great job!! Fast and the price was good
Customer Service - 5.0/5.0 -
Communication was excellent
Returned Clean
My Experience - 5.0/5.0 -
I’m very pleased with everyone at Coles in Nassau. Great communication, kindness and great repairs.
Likely to Recommend - 5.0/5.0 -
Excellent customer service and great work.
Repair Quality - 5.0/5.0 -
Brad was amazing!! I was very happy with my repairs and so happy he guarantees all his work.
Customer Service - 5.0/5.0 -
Everyone wax very kind
My Experience - 5.0/5.0 -
My Cole’s experience was professional, engaging, respectful, communication was excellent, superior workmanship, timely, and my truck was returned in pristine condition. Thank you to all who worked on Betty
Likely to Recommend - 5.0/5.0 -
Absolutely best experience I have had getting my car repaired
Repair Quality - 5.0/5.0 -
I was totally satisfied with Coles Collision service, they kept me informed, were courteous at all times, the work was thorough, explanations of work performed were clear and understandable, work completed in the time frame that was estimated.
Customer Service - 5.0/5.0 -
Very respectful
My Experience - 5.0/5.0 -
Brad was great to work with. He kept me informed through the whole process. The detailing was absolutely pristine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Working with Cole’s was a breeze. They kept me informed start to finish. I appreciate the updates via text and each time they called they were friendly, helpful and transparent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
The receptionist was very nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish this was a great experience. You worked with my insurance company and set up my rental with enterprise. It was a very stress free experience. Communication was great.
Likely to Recommend - 5.0/5.0 -
They do great work and easy to deal with.
Repair Quality - 5.0/5.0 -
They were amazing to work with. They set up my rental car and dealt with my insurance company. I dropped my vehicle off and the took care of everything.
Customer Service - 5.0/5.0 -
Very friendly and kept me informed on what was going on with my vehicle and when it was going to be ready to pick up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks amazing!
Customer Service - 5.0/5.0 -
So easy to work with, got it in and fixed so fast!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I would call to ask questions. They said they would call me back on a specific day, but that did not happen. I would call them again on that day to get an answer. Always such nice ppl
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Though disappointed repairs took longer than estimated, happy with repair.
Customer Service - 5.0/5.0 -
One sent email early on that was quickly fixed.
Returned Clean
My Experience - 5.0/5.0 -
I worked primarily with Brad. However ever person I talked to was extremely helpful and professional. I was kept in the loop which I thought was great customer service. I would highly recommend your shop Thank you all