Crash Champions #0083 North Lamar

4.8 (9,552reviews)
98%
6518 North Lamar Blvd,  Austin,  TX  78752

In operation 15 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (9,552)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting daily text and call updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new or better than expected upon pickup. Timeliness was a standout strength, as many vehicles were completed ahead of schedule, saving customers money on rentals. The complimentary detailing and cleaning of vehicles before pickup was a frequently mentioned and appreciated bonus. Staff were widely described as friendly, professional, and genuinely caring. A few customers noted areas for improvement directly from their experiences, including occasional delays without proactive notification, minor repair quality issues requiring return visits, and inconsistent follow-through on promised callbacks.
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"My car repair was done with excellence. The quality of work is great, I can't even tell there was damage there ..." Read more
"Absolutely perfect and better than I expected"
"... caring personality for this area of the business. My car came back cleaner than it was before which ive never had a collision center do and ive been in a few wrecks ..." Read more
"Whenever I got the truck back, airbag sensors were on and as well with missing parts that got replaced and didnt got put back"
"Th communication was poor on the front end. I was told to expect about a week and a half and took a month and didn't ..." Read more
"... dont care when it was ready, it was the constant it will be ready by x, and when x arrived it got pushed back multiple times." Read more
"... process to get the rental car. Excellent repairs Attentive and communicative repair staff" Read more
"Best experience for being in a bad situation. The communication was fantastic. I was alerted every step of the process. The staff is incredibly friendly ..." Read more
"The finished product looks great but the communication could have been better."

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My Experience

The work and communication throughout were both excellent! Possibly the best body shop experience I’ve ever had!

My Experience

Robert was super helpful.

My Experience

Robert was great to work with along with the rest of the staff. They made a bad situation softer for me to handle.

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My Experience

The staff were very helpful and professional.

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Very attentive all the time

My Experience

My Experience

Great communication- friendly.

My Experience

great work and great customer service

My Experience

The repair looks great. Johanan made the process of having the wheel trim replaced easy and time-efficient. Appreciated his attention to detail.

Likely to Recommend

My husband highly recommended your shop and I will refer friends.

Repair Quality

Customer Service

Johanan kept me updated throughout the process. He went above and beyond to be sure the repair was flawless.

Returned Clean

My Experience

Poor paint work ( stretch and water spotting ) waiting for advice from Esteban A. Flores

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My Experience

Great job setting expectations and delivering them as well.

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My Experience

Crash champions fixed my car up nicely and let me know what other maintenance would be useful for my car, without being salesy. It took a while for my repair to be complete but I think this was because parts needed to be ordered. Overall I’m satisfied.

My Experience

Amazing customer service. Very communicative throughout the entire process and even finished repairs early. I would recommend Crash Champions to anyone who needs repairs.

My Experience

I’m very happy with the results, and it was fast. At the end they gave me my car clean, they took the time to do an excellent job

Likely to Recommend

Si lo recomiendo. Exelentes trabajadores.

Repair Quality

Un trabajo rapido y limpio. Exelente trabajo estoy completamente satisfecho

Customer Service

Todo limpio

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Excellent service!!

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Returned Clean

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