Crash Champions #0237 Mokena

4.9 (5,676reviews)
99%
9646 W 196th Street,  Mokena,  IL  60448

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (5,676)

Likely to Recommend

Repair Quality

Customer Service

Very good, but I kept getting updates saying the car was on track to be completed on a specific date, and it was actually finished a few days earlier. I happened to be out of town at the time so it wasn’t convenient.

Likely to Recommend

Repair Quality

Everything about my experience was amazing. They did a great job, dealt with my insurance company to make my life easier, was done on time, got me in quickly, communicated with me during the process, and even cleaned up my car for me before I picked up. Will definitely recommend to everyone I know :)

Customer Service

My Experience

Professional..timely updates …Top company.

Likely to Recommend

Repair Quality

Professional

Customer Service

My Experience

Lexi is amazing and needs a raise!!!! The entire process from start to finish was seamless. Keep the text messaging thing...its great!! I also really appreciated that my jeep was cleaned amd smelled good. You guys a great team there. Happy 4th and thnx for your amazing interactions and business. Y'all be my go to if I ever need any further body work in the future :)

Likely to Recommend

Repair Quality

Customer Service

All the staff at crash champion were very nice and professional. They made sure the customer was well taken care of.

My Experience

Friendly staff and I'm happy with the repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already recommended you to others.

Repair Quality

I thought i heard some noise while opening driver side door. But that went away and all else is very good. Could not believe it. It's a drive from home in Oak Lawn to Mokena but we'll worth it.

Customer Service

Great staff and cooperation. Used your service years back and this location is still the best or I would not be traveling here ffom Oak Lawn.

Returned Clean

Likely to Recommend

Repair Quality

Very good service

Customer Service

Very kind and knowledgeable staff

Returned Clean

Likely to Recommend

Repair Quality

Great communication and friendly service

Customer Service

Likely to Recommend

Repair Quality

This location has exceeded my expectations. Lex is the best!! Thank you.

Customer Service

Returned Clean

My Experience

We appreciate you keeping updated through the whole situation.

Likely to Recommend

Repair Quality

I am glad you let me come to replace the trim without a appointment last Friday.

Customer Service

I am glad you let me come to replace the trim without a appappointment last Friday.

Returned Clean

Likely to Recommend

Repair Quality

Unfortunately, this was not my first time having to come to Crash Champions. haha I can always count on you to get the job done quickly and professionally. Thank you

Customer Service

Lexi is great, she came out and took all of the photos needed to my appraisal and send it off to me shortly after I was there. Pick -up was a breeze, she explained what was done and what all of the descriptions were when I had questions.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Look amazing

Customer Service

So nice

Returned Clean

My Experience

I am not only happy with the appearance of the repair but I was thrilled with the process, communication, and timeline. I had the misfortune to work with a different Crash Champion months ago and there is no comparison regarding professionalism and timelines. I had a very good experience with the Mokena Crash Champion from my first phone call to the moment I picked up the car.

Likely to Recommend

I would only recommend certain crash champions.

Repair Quality

Everything was great but the price seemed high

Customer Service

Returned Clean