Crash Champions #0356 NW McKinney
In operation 8 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job by Jr. and team on managing the repairs. Jr's excellent communication kept me informed on the statusof my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
license plate fell off while I was driving. I now have no front license plate. I will now have the expense of replacing the plate and I believe it is not my fault. I have driven my truck for 112,000 miles with no issue and once you repair it I lose my plates.
Customer Service - 3.0/5.0 -
Hard to reach the shop. No one answers the phone. Text messages were coming then it would be over a week with no update,
Returned Clean
My Experience - 5.0/5.0 -
The service was excellent and time efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service Awesome work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I had a great experience with Crash Champions. Jr. was the person who helped me, and he was very professional, helpful, and kept me informed throughout the entire process. I really appreciated the constant updates and clear communication, which made the repair process much easier. The only thing I’m currently waiting on is a call regarding a minor item that was not available at the time of repair. I was informed that they will reach out once it becomes available. Overall, I’m very happy with the service and would recommend Crash Champions to others.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was absolutely pleased with Crash Champions and would recommend using them to all my friends and family.
Repair Quality - 5.0/5.0 -
My service rep, Eric, did a fantastic job of informing me of how the repair process would work. He was professional, very knowlegeable and great to work with. The lady at the front desk was very pleasant and helpful. I was very pleased with the quality of work on my car!!
Customer Service - 5.0/5.0 -
Already answered in previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs needed for my car were explained to me completely and the work was finished as promised. I felt like they were available to help me with any issue and was completely happy with their work. I would definitely use them again!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with Crash Champions was excellent. Jr. has great communication skills. He kept me updated through the entire process. Jr. and the team did an awesome job on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm really happy with the repairs and that I could get my car back !! Thank you. Good job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
JR was on top of things. He was really helpful and got my vehicle out of the shop in no time. I really recommend him to anyone who wants things done in no time. Thanks again for all your help JR.
Likely to Recommend - 5.0/5.0 -
The way you guys work it’s just fantastic.
Repair Quality - 5.0/5.0 -
I loved the way JR took care of my car. He did an amazing job following up on things. Keeping me updated all the time and he and the guys at the shop did an incredible job in my car. Thanks again JR!
Customer Service - 5.0/5.0 -
Very satisfied with the overall service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The repair I am completely happy with. Can't tell there was damage. The state of the inside my car, I was not with. It smelled bad like a locker room, my camera was disconnected, and both my front seats were leaning far back.
Customer Service - 5.0/5.0 -
The lady behind the desk was very professional.