Crash Champions #0371 Palatine
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You did a great job I recommend your service to everone
Returned Clean
My Experience - 5.0/5.0 -
Ryan, Anne and the team were so friendly and helpful from getting an initial quote through completion! They communicated what to expect each step of the way and made the process very smooth. The scheduling was also very simple using the automated service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was exceptional and the repair came in earlier than expected.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
No problems, excellent work
Customer Service - 5.0/5.0 -
No problems
My Experience - 5.0/5.0 -
The service and customer service were great at this repair shop! Ann and Ryan both did a wonderful job keeping me “in the loop” throughout the process! Highly recommend Crash Champions - Thx for making my car look Brand New!!👍😉
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience with this repair shop. From start to finish, the customer service was professional, friendly and responsive! The repair quality exceeded my expectations. Their attention to detail were outstanding. I highly recommend Crash Champions to anyone needing collision repair work! Thank you Ann and Ryan!!!!
Customer Service - 5.0/5.0 -
Great customer service and great repair work! I would highly recommend Crash Champions for all your car repairs! Thank you Ann and Ryan for keeping me in the loop throughout the process and for a very positive experience!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100% would recommend!
Repair Quality - 5.0/5.0 -
Thank you so much for the swift and high-quality repairs and friendly, caring service!!
Customer Service - 5.0/5.0 -
Great communication and appreciate how kind and friendly everybody was!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very courteous and helpful. Work was done quickly and well and although I needed a rental from enterprise, they took care of all enterprise pick ups and drop offs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were friendly and professional from the beginning, they kept you updated, and they completed the repairs in a quick and efficient time period. There work was excellent.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff (especially Ann) were extremely helpful and kind. I honestly could not be happier with the quality of the service provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very kind & pleasant to me, especially Anne and Ryan.
Customer Service - 5.0/5.0 -
I was amazed at how quickly my car was repaired!
Returned Clean
My Experience - 5.0/5.0 -
My car looks wonderful post repairs! Everyone that I interacted with was professional and very friendly. Everything that I was told would happen, went exactly as promised with no surprises. I had a great experience with Crash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with Crash Champions. The repairs to my car were expertly and timely performed. I was kept Informed of the status every step of the way. Everyone was friendly and profession.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, my experience with Crash Champions was superb. Anne was extremely friendly in greeting me when I first arrived to get the estimate and Ryan was also very professional and friendly as well. The work was completed in a timely manner and the quality looks outstanding. I look forward to using Crash Champions again in the future for any of my repair needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend this place to other people. And I was very happy with their service here etc.
Repair Quality - 5.0/5.0 -
My derive with crash champions was very good. Very organized and the employees were really helpful and very nice They kept me updated on the status of my vehicle and kept me informed of what was going on. They also were very friendly and was always willing to help when or if needed
Customer Service - 5.0/5.0 -
Very friendly customer service. And I was very happy with this place.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Shop need to make sure get the right go ahead instruction from the right Insu. company before starting work, instead of asking customer...