Crash Champions #0371 Palatine
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beautiful communication, super job. Thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mario was great. He was very helpful and kind. Would highly recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mario and the lady in frontdesk were very nice and helpful
Returned Clean
Likely to Recommend - 4.0/5.0 -
This is the first time I took a car into a shop, so I'm unsure what to compare this level of service to. But the car itself was prepared wonderfully - they cleaned the outside, inside, replaced all parts and let me know truthfully how long it would take to order said parts, etc. They also checked my engine light and brakes, which I had asked about when I first turned the car in. This was the highlight - getting the repairs but also the engine issue fixed.
Repair Quality - 5.0/5.0 -
Excellent attention to detail to make the car look brand new. My service location took the time to detail the interior despite the repairs being on the body of the car.
Customer Service - 3.5/5.0 -
Had issues with transparency because the shop would not provide me with a timeline - I just needed a verbal confirmation that I can expect my car in a certain time frame.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff was wonderful to work with; very friendly, knowledgeable, and accommodating with scheduling. I was informed every step of the way regarding repairs to my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very easy to deal with the staff and very professional. My car was repaired to perfection and cleaned in and out. Inside my wife mentioned that it was very clean more clean and shiny than normal. I think they uses armor all or something similar. Great experience. Great job everyone!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with great service and very professional staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They even cleaned the inside and outside of my car 😊❤️ All my parts are new on my car and it was damaged so badly ‼️ Thank you❤️🙏🏾‼️
Customer Service - 5.0/5.0 -
They were so warm and down to earth❤️‼️
My Experience - 5.0/5.0 -
From the start you all have made this process of repairing our Nissan a 10! Thank you Mario for keeping everything on track with our repairs you took a bad situation having hit a deer making us so happy with how you all handled this at Service King! My Nissan looks so good Thank you so very much. We will definitely tell all our friends about your impeccable service!
Likely to Recommend - 5.0/5.0 -
Would recommend this shop to anyone who needs a car repair
Repair Quality - 5.0/5.0 -
Definitely a 10 we were very happy how smoothly the repairs were handled
Customer Service - 5.0/5.0 -
Very satisfied will your service on our vehicle
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Your service was EXCEPTIONAL!!! I was always kept in the loop of updates. I truly appreciate the outstanding work.
Customer Service - 5.0/5.0 -
I received daily updates from Mark and I can't even begin to tell you how easy of a process this was. I was always in the know and truly appreciate it.
Returned Clean
My Experience - 5.0/5.0 -
I was extremely pleased with the constant communication and updates. The entire team was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super communicative , friendly !