Crash Champions #0576 Mokena 191st

4.6 (7,341reviews)
92%
8910 W 191st Street,  Mokena,  IL  60448

In operation 27 years, 10 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (7,341)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Hopefully I never need their services again, but if I do (or if any family or friends do), Crash Champions in Mokena will be my first recommendation!

Repair Quality

I was hit by a blue pickup truck, and my car is all white, so you can imagine how bad it looked. When I got my car back, there wasn’t a single dent or scratch nothing that reminded me of the accident at all. It even drove like nothing had ever happened. I’m truly grateful for how the repairs turned out. I was so excited to show my family and friends the before-and-after pictures, and they couldn’t believe the difference

Customer Service

I greatly appreciate the team at Crash Champions Mokena. My car was in a wreck right before Christmas, so I expected the repairs to take a long time. Surprisingly, it didn’t take as long as I thought, and I really appreciated being kept updated throughout the entire process. There was a small delay with the exact pickup date, but when I spoke with the shop they explained that although my car was completed, there was one part they weren’t fully satisfied with and wanted to make sure everything met their standards and was safe for me to drive. I was truly grateful for that. Of course, I want my car to look great, but most importantly I want it to be safe for myself and others on the road. I really appreciated them taking the extra time to go above and beyond. Because the pickup date was pushed back, I wasn’t able to pick up my car the day repairs were completed. I work 12-hour shifts as a nurse, which makes scheduling difficult. I communicated this to Marco, who worked on my car, and he was kind enough to help arrange pickup for my next day off. I truly appreciated that, especially since I also needed to return my rental and couldn’t afford another unexpected fee. Overall, I’m very grateful to everyone who worked on my car especially Simone and Marco, for being so professional and thorough. Thank you all for taking such great care of my car and ensuring its safety. You are truly appreciated.

Likely to Recommend

Repair Quality

Everything looks great.

Customer Service

I was well informed.

Returned Clean

My Experience

Great job

My Experience

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Returned Clean

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Returned Clean

My Experience

I liked the frequent updates on the progress being made on the repairs. I also liked the personal updates from Brandon. I think he went above snd beyond to make sure everything was done correctly.

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Returned Clean

My Experience

The car was supposed to be delivered withing a week but actually took 19 days. The delivery date kept on moving day by day. Very disappointed!

My Experience

Great communication and a job well done

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Quality of work. Costumer service intelligence

Repair Quality

Customer Service

Quality of work

My Experience

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Excellent customer service

Returned Clean

My Experience

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Car looks great

Customer Service

Communication was great

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Customer service was great and the work was perfectly done

Customer Service

Customer service was great and the work was perfectly done

Returned Clean

My Experience

The car fixed perfectly thank you so much for your effort I appreciate it

Likely to Recommend

Repair Quality

Customer Service

I love your work the car looks amazing thank you so much for your hard working

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Repair Quality

Hood still had masking tape on a portion of it and the shop made me pay extra to prep and paint 2/3 of my bumper since insurance only pays for 1/3 of it.

Customer Service