Crash Champions #0576 Mokena 191st
In operation 27 years, 10 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Been here before seems like they do pretty good work
Repair Quality - 5.0/5.0 -
Looks good
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me updated and did a well done job with the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The quality control was terrible on the final look before releasing the car back to me. Over spray and a cloud in the paint. Im very dissatisfied with champion.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was fantastic- Simon made sure to keep me aware of any changes in the progress and was great to work with. Though I hope not to have any more damage to my vehicle I would definitely return if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I think I explained myself pretty well.
Repair Quality - 3.0/5.0 -
They had the car for two weeks for a job that should not have been more than a week. They tried to get the insurance to pay for repairs for the back door that in no way had any damage due to the accident. According to the technician they didn’t see the damage of scratches and a small dent in the door until they washed the car. When I asked why they didn’t comment on it when they gave the initial estimate, he said “I made a mistake. We all make mistakes”. First off, the car is 10 years old so it was bound to have a few little scratches but there was nothing eye-catching. Secondly, when they gave the initial estimate, they should have gone over the whole exterior of the car with me. The car was not that dirty that they could not have seen some of the things they said they saw upon washing it. The corner of my bumper hit the corner of the fender of a car parked 3 feet away. My car was literally rolling out of the garage going less than 1 mile per hour. The scratch markers were approximately 6 inches long on my bumper. There was no impact to the back door. Then they claimed there was damage to the hood of the trunk which there was not. I used the car for over a week after the accident and can tell you there was no damage to the hood.
Customer Service - 2.0/5.0 -
Already explained
My Experience - 5.0/5.0 -
Thank you! It was repaired quickly and great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
my rep did a GREAT JOB!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looked brand new, the team worked diligently to get my car back to me as soon as possible and it came back cleaner then when I dropped it off. Very impressed and thankful for the quality customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks excellent, they worked very hard to get the vehicle back quickly to me and keep costs within the estimate. My car also came back cleaner than when I had it which was much appreciated.
Customer Service - 5.0/5.0 -
Excellent customer service was very helpful and resoinsube
Returned Clean
My Experience - 5.0/5.0 -
My car looked beyond wonderful. It looked like it did the day that I drove it off the dealer's lot. It really did look brand new. Thank you, guys, for everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looked showroom new when I picked it up from Crash Champions. I was beyond pleased.
Customer Service - 5.0/5.0 -
They communicated well with me during the entire repair process.
My Experience - 5.0/5.0 -
They did an excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
We had one vehicle prior to this one that was a great experience. This one was not so good
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
When Brandon was in charge of our vehicle it was terrible. No communication. When we picked up vehicle the GM was awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
Returned Clean
My Experience - 5.0/5.0 -
Very nice customer service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The job was well repaired. Everything was done very professional. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I liked all the text. They sent me on my repairs as it went along. Marco took care of me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always kept me updated