Crash Champions #0576 Mokena 191st

4.6 (7,334reviews)
92%
8910 W 191st Street,  Mokena,  IL  60448

In operation 27 years, 10 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (7,334)

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Returned Clean

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My Experience

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Repair Quality

Jay was amazing. Let me know everything that was wrong with my car in a timely manner.

Customer Service

Returned Clean

My Experience

The “one week” repair took over 3 weeks. I had to pay over $7+ per day out of pocket over my meager insurance rental allowance. The length of the time I was without my car was quite disappointing.

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Repair Quality

The one week repair took 3+ weeks. Inexcusable.

Customer Service

One week repair took 3 weeks.

My Experience

As always, the repairs were completed on time and we are 1000% satisfied. Simon was incredibly kind and kept us informed throughout the process. I am lucky you guys are so close to home. Thank you for the excellent service!

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Returned Clean

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Excellent service

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Not impressed at all.

Repair Quality

Communication through the process was not good. I left notes about a camera in the file when I dropped off the vehicle and signed for authorization. Quality of work was not great, Fitment and paint defects.

Customer Service

The finish date changed many times.

My Experience

Perfect company

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Car repaired in a timely manner and was kept abreast of what the timeline was.

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Returned Clean

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Seamless process. We were kept informed each step of the way. Very professional and courteous staff

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My Experience

Marco was great. Kept me up to date daily and the car looks great.

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My Experience

Updates were great to get personal were profesional the rep who handled my claim took the time to explain everything The work done was great would recommend to anyone

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I was impressed

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Great service kept me informed took time to explain what was done

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Friendly and respectful and professional

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Returned Clean

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everything thing was great, but it seems our alignment is not quite right. I plan to reach out about this.

Customer Service

very communicative and responsive