Crash Champions #0576 Mokena 191st
In operation 27 years, 10 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job was done efficiently, and perfectly. The team was helpful and prompt every time we came in contact. Would highly recommend this place to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Marco was very professional, thorough & attentive with updates and explaining what was being done to my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Marco was very professional and made the experience smooth.
Likely to Recommend - 5.0/5.0 -
Definitely would recommend them
Repair Quality - 5.0/5.0 -
They were wonderful!
Customer Service - 5.0/5.0 -
Wonderful
Returned Clean
Likely to Recommend - 5.0/5.0 -
I had a great experience at Crash Champions, especially thanks to Marcos. He was incredibly helpful and attentive throughout the entire repair process. He took the time to explain everything clearly and made sure we were well-informed at every step. Excellent customer service! Highly recommended.
Repair Quality - 5.0/5.0 -
I had a great experience at Crash Champions, especially thanks to Marcos. He was incredibly helpful and attentive throughout the entire repair process. He took the time to explain everything clearly and made sure we were well-informed at every step. Excellent customer service! Highly recommended.
Customer Service - 5.0/5.0 -
I had a great experience at Crash Champions, especially thanks to Marcos. He was incredibly helpful and attentive throughout the entire repair process. He took the time to explain everything clearly and made sure we were well-informed at every step. Excellent customer service! Highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Provided updates and quickly made the repairs and got my car back in a week.
Customer Service - 5.0/5.0 -
Fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I NEED TO KNOW EVERYONE TO KNOW HOW BAD THIS LOCATION IS. If i could give this shop zero stars, I absolutely would. My wife car was in accident on 11/26/25. I contact my insurance company Allstate to report the accident and was told that it would be going to the location in Highland Indiana. the tow truck took it to Highland and 2 weeks later i found out that it was in mokena. I thought by my car being sent there i was expecting professional service, but instead, I was met with complete incompetence, zero communication, and shoddy repair work. Here is what happened: Major Delays: 1st I was told the person working on my car was in motorcycle accident could not work on my car. 2. The second person was promoted, so he couldn't work on the Car3. Then they finally, start working on the car. But I was receiving updates, telling me that the car was ready to be picked up. Which was not the case? The car was never ready. The alerts that I were receiving was false. So I had allstate, reach out to them. Allstate asked Why are they sending out false information? If the car is not ready, then once again, I was told the car was waiting on a headlight that was on back order. Joe Gutierrez apologized and decided to pay for my car rental. So that I don't have to pay for the deductible because he acknowledged that crash champion have dropped the ball on the repair for the car. which I agreed to. But once again, the communication from them was terrible. My car was supposed to be ready in two to three weeks. It took over 3 and a half months. Then, my wife received a call on 2/25 from Joe, stating that they're not gonna pay for the Rental car anymore so we had turn the rental back over to an enterprise that friday 2/27. Joe told allstate that my car was going to be released on Friday? The 27th which it was not I just received my car yesterday 3/2 at 7 PM due to them due to that location, not setting up the tow. The gentleman that told my car back from superior told me he didn't receive the call until 2:33 PM and he had 2 cars before me, which Joe told me on Saturday, when I went up there. That my car will be returned to me Monday at noon. So on Monday, March 2nd I reached out to allstate. Because I had no communication with Joe or crash champion mokena which allstate was told that the car was ready. And they were setting up the tow that was at 11 AM I have text messages and via emails that states that No Communication: I had to call them, and I never received a single update. I was left in the dark, and when I did get through, I was given lies about the parts being "on backorder," Also the lady at the front desk with her name is crystal or Christina told allstate that they don't know what the big issue is. I'm getting a free rental, so I should be patient. Shoddy Repairs: When I finally picked up my car, it was in worse condition my engine light was on. The paint has green specs on the front. Unprofessional Staff: The front desk staff and management were incredibly rude and dismissive. They made me feel like I was inconveniencing them by asking about my car. This place is a total waste of time and money. Do not trust them with your vehicle. I ended up having to take my car to another shop to see why my engine light is on fix the mistakes they made. AVOID THIS PLACE AT ALL COST
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job , Thank you
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mark did an amazing job. I am extremely thankful and grateful to his excellent work and the work of his amazing team. I am blessed to receive such a great service by the crash champions in Mokena. I truly appreciate everything you guys did for me.
Likely to Recommend - 5.0/5.0 -
I highly recommend the crash championship in Mokena. They always go above and beyond and always do an excellent job.
Repair Quality - 5.0/5.0 -
Mark did an amazing job. He went above and beyond to take care of my car in a very short period of time. What an excellent job he did.
Customer Service - 5.0/5.0 -
Mark did an excellent job. I am extremely thankful to Mark and his team for going above and beyond to take care of my car in such an amazing way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Marco did a fantastic job from start to finish. He really cares about his work and customers. I will recommend to anyone to come here!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mark from the Mokena location was outstanding—very helpful, knowledgeable, and friendly.Thank you