Crash Champions #0576 Mokena 191st

4.6 (7,338reviews)
92%
8910 W 191st Street,  Mokena,  IL  60448

In operation 27 years, 10 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (7,338)

Likely to Recommend

I tell everyone I know to use Crash Champions if they need any repair work done.

Repair Quality

The car was repaired wonderfully. I can't even tell what was repaired and what wasn't.

Customer Service

The customer service was wonderful. Kept me informed throughout the process and explained everything thoroughly.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good job.

Likely to Recommend

Repair Quality

Incredible services. So thankful for the kind service that was demonstrated here.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

After 22 days of having my vehicle at the shop the car was delivered clearly showing the front bumper was not clipped into the fender. Molding around the windshield was cut to fit? There is noticeable wind noise due to the improper installation of the windshield molding.

Customer Service

I believe Brandon did the best job he could with having to deal with Geico. There was a lot of back and forth in regards to parts and what Geico was willing to approve vs what was the actual replacement parts were needed.

My Experience

Great customer service

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Likely to Recommend

Yes, I recommend/crush champion and I did before friends and family and this is the third time they repair my car

Repair Quality

Repair was very good and the car looked good but the only problem with crash champion take too long for repair my car. This is the only problem they have.

Customer Service

The people working on the front desk they are nice

Returned Clean

My Experience

Great communication and the car looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

From the time I walked in at Crash Champions I new my car was goning be well taken care of, Because I had taken my daughter's car there to have some repairs done , and they did phenomenal job, And they did my wife's car looks like it's brand new again. Thank YouCrash Champions in Mokena.

Likely to Recommend

Repair Quality

Customer Service

Marco and crystal were amazing to do with

Returned Clean

My Experience

Brandon, was very detailed, professional and helpful. He made me feel comfortable and kept me informed throughout the process.

Likely to Recommend

Repair Quality

The body work and the level of customer service I received were excellent. The only reason I’m not icing a 10 is because I have to come back in for my tire sensor and tow hitch for my number. Over all I’m pleased. And will refer friends and family.

Customer Service

Brandon is awesome to work with. I appreciated his detail and follow up

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied with the results of the car

Customer Service

Returned Clean

My Experience

Extremely impressed with the quality and timing of completion. Appreciate the fresh wash and detailed the interior very much too.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Easy to make appts. Good communication with updates on the process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Hopefully I never need their services again, but if I do (or if any family or friends do), Crash Champions in Mokena will be my first recommendation!

Repair Quality

I was hit by a blue pickup truck, and my car is all white, so you can imagine how bad it looked. When I got my car back, there wasn’t a single dent or scratch nothing that reminded me of the accident at all. It even drove like nothing had ever happened. I’m truly grateful for how the repairs turned out. I was so excited to show my family and friends the before-and-after pictures, and they couldn’t believe the difference

Customer Service

I greatly appreciate the team at Crash Champions Mokena. My car was in a wreck right before Christmas, so I expected the repairs to take a long time. Surprisingly, it didn’t take as long as I thought, and I really appreciated being kept updated throughout the entire process. There was a small delay with the exact pickup date, but when I spoke with the shop they explained that although my car was completed, there was one part they weren’t fully satisfied with and wanted to make sure everything met their standards and was safe for me to drive. I was truly grateful for that. Of course, I want my car to look great, but most importantly I want it to be safe for myself and others on the road. I really appreciated them taking the extra time to go above and beyond. Because the pickup date was pushed back, I wasn’t able to pick up my car the day repairs were completed. I work 12-hour shifts as a nurse, which makes scheduling difficult. I communicated this to Marco, who worked on my car, and he was kind enough to help arrange pickup for my next day off. I truly appreciated that, especially since I also needed to return my rental and couldn’t afford another unexpected fee. Overall, I’m very grateful to everyone who worked on my car especially Simone and Marco, for being so professional and thorough. Thank you all for taking such great care of my car and ensuring its safety. You are truly appreciated.

Likely to Recommend

Repair Quality

Everything looks great.

Customer Service

I was well informed.

Returned Clean