Crash Champions #0638 Bainbridge
In operation 22 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
wish they would have notified me of the change in the estimate price due to the cost of the calibrations which were not included initially as they were not supposed to be affected
Returned Clean
My Experience - 0.0/5.0 -
They fixed the bumper however didn’t check to see if the connections to the brakes and blinker signals worked. The right side does not work and we have to wait until next week to see a technician.
My Experience - 5.0/5.0 -
Great customer service and top notch repair work, thank you!!
Likely to Recommend - 5.0/5.0 -
I’d absolutely recommend this shop to others.
Repair Quality - 5.0/5.0 -
Excellent work and the entire team was great to work with!
Customer Service - 5.0/5.0 -
They kept me informed of the repairs and helped coordinate the rental car delivery and pickup as well.
Returned Clean
My Experience - 5.0/5.0 -
Everything was handled professionally it was such a seamless process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you Bill for keeping me up to date and telling me straight up how the repair was going! I truly appreciate it and the work you did! Thank you Sandra as well for working with me for the pickup and drop off!
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
Repairs were done beautifully but the delivery was not great took 2 additional week from the original completion date. I understand not being able to get aftermarket parts, but when they aren't available get factory parts asap.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job at replacing my rear bumper on my f150. And did it in a timely manner. I was pleasantly surprised to see that they cleaned the inside of my truck as well. I work in construction so that was not an easy task. Hope I don't, but would definitely use them again.
Customer Service - 5.0/5.0 -
Everyone was great. Had me in and out quickly.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I took my car in for repair on June 16th and was told it would take two weeks. I didn't get my car back until July 31. The car does not run as smoothly as it did prior to repair. However, both Bill and Dorothy are outstanding people and provided great service.
Customer Service - 5.0/5.0 -
Dorothy and Bill are fantastic.
Returned Clean
My Experience - 0.0/5.0 -
The wheel arc trim was not changed and the damage is still there other than that everything was perfect, and the service was perfect
Likely to Recommend - 3.0/5.0 -
I had some difficulties during the process
Repair Quality - 3.0/5.0 -
There was a be that wasn’t changed, and it needs to be changed
Customer Service - 2.0/5.0 -
It is the fourth time you guys send me a associate and you don’t even call and try to solve the issue
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ezra’s communication was excellent throughout the process!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job by everyone
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Polite, professional and do excellent wor
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, polite and good work and communications.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
My car was in their facility for 10 weeks. I brought it home and the roof is leaking on me. So now I am waiting for the special rivots to be installed