Crash Champions #0638 Bainbridge

4.5 (2,421reviews)
90%
9935 E Washington Street,  Chagrin Falls,  OH  44023

In operation 22 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,421)

Likely to Recommend

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Returned Clean

My Experience

Great communication

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Repair Quality

My car was in their facility for 10 weeks. I brought it home and the roof is leaking on me. So now I am waiting for the special rivots to be installed

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Customer Service

POLITE MAKES CLIENT COMFORTAB

Returned Clean

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Returned Clean

My Experience

Kept me informed along the way of progress and delays. Work looks great and overall very pleased.

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My Experience

Ezra was very kind, communicative and professional. I will use crash champions again—if the need arises.

My Experience

Picked car up and there was a broken / loat part inside by the rear view mirror. It is on order and will be in next week. I need to go back when it comes in and they will put on. Also- the car was not detailed out. Scratchescstill on back left not buffed out. Dirt/ body shop dust/ powder Under doors and on wheels. The Car was dirty. They had the vehivke for 30 days. Charged 16,000 dollars and didnt present it to me cleaned sufficiently. Unfortunate the customer service was poor.

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Repair Quality

So far…so good.

Customer Service

My Experience

Professional. Easy. No trouble

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Excellent customer service and Bill kept us informed through the entire process.

Customer Service

My Experience

Everything went well. The process was seamless and they’re easy to work with. I will recommend Crash Champions in the future.

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Customer Service

Bill was easy to work with

Returned Clean

My Experience

Everyone at Crash Champions was patient and helpful. Shout out to Kimmie and Dorothy because they are nice, sweet, and kind people. They helped me through an issue I had. Thank you guys!!!!!!!

Likely to Recommend

Terrible, in responable.

Repair Quality

The repair is ok. However my interior car was mess up and dirty. In addition, there is a hole which made by repair on my interior door. After I complained, the front desk just said they will follow-up. However, no one contact me after 10 days. This is very disappointing

Customer Service

Returned Clean

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Things went very well

Repair Quality

Things went smoothly

Customer Service

Everyone was very helpful

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Returned Clean

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