Crash Champions #0638 Bainbridge
In operation 22 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muchas gracias muy contenta con su trabajo y también por que la limpiaron wooouh excelente trabajo Dios los bendiga
Customer Service - 5.0/5.0 -
Gracias excelente
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Disappointed you fixed 6k of damage but did not either fix, or let me know it should be fixed, a door ding or scratch on door.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a awesome job repair everyone so nice
Likely to Recommend - 5.0/5.0 -
Would highly recommend
Repair Quality - 5.0/5.0 -
They did a great job car looks amazing
Customer Service - 5.0/5.0 -
Customer service was outstanding Dorth was so nice and very pleasant
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
My car was totaled after I was told it was fixable.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was absolutely great and seamless. The staff was super friendly and helpful. The vehicle turned out great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience all around!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Trim items ordered and at the shop were forgotten to be installed. Second appointment called to confirm trim item in stock was then told it never came in after verifying before I came out. Fitment of hood was such that I could put my finger under it. Brought back for adjustment and the technician simply bent it down and put a new crease in it. Now needs additional work. Also, fender damage was never repaired. Overall, a poor experience along with substandard quality.
Likely to Recommend - 0.5/5.0 -
Unfortunately, this is the worst Repair experience I have ever had
Repair Quality - 0.5/5.0 -
I have written a letter to the general manager, and I would be happy to discuss my reason for giving the lowest grade. My phone number is 440–343–6767.
Customer Service - 0.5/5.0 -
I found the attitudes to be both argumentative and unreasonable.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Soap marks, hopefully they come off and not hiding any glue that was used to pull out the hail dents
Customer Service - 4.0/5.0 -
Weirdly enough, folded to AllState using an old break/camera, saving AllState $600 as told to me by the CC team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done quick and they even cleaned my car inside and outside.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful communication and expert job done
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The car looks great. The repairs took a long time. I was frustrated at first because the office was sending me and my insurance messages that I needed to get an appointment when I had already done so.
Customer Service - 4.5/5.0 -
The one gentlemen who greeted us, called and then took me to my car was very professional. I feel like the assistant in the office might be too flustered by the job. She seemed nervous and not a smooth communicator. Maybe she is new?
My Experience - 5.0/5.0 -
Very very happy with: Dot- who owns the phones, coordination, greetings, and information flow. Pleasant as all get out. Give her a raise. Justice- Allstate catastrophic claims adjuster. Kimmy- kept me updated through the tree weeks my car was being fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everybody knows their job and executes with high customer service. I love competency!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent repair, could have washed truck a little better
Customer Service - 5.0/5.0 -
All people high dealt with were very friendly, knowledgeable and quick to help
My Experience - 5.0/5.0 -
Brandon was great! It didn’t take long at all and I’m so excited to have a brand new looking car again. Thanks!!