Crash Champions #0638 Bainbridge
In operation 22 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10- would recommend this place for repairs.
Customer Service - 5.0/5.0 -
Will recommend your company for the professional and high quality work.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Overall - hail damage repair was great, the body of the car/windshield were free of dents. I’m not sure if it was some lubricant/overspray from molding/glass repair but there was dried liquid all over the paint and glass that only came out using a foam pad and car polish liquids.
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
Final presentation is important and my car was very dirty,I had to go home and detail it myself.
Repair Quality - 2.5/5.0 -
They took all the dings from hail outcof mu car well.Butcwhen I came to pick up my car it was really dirty,trunk,trunk cover,seats, dash board and inside roof of car all dirty with white residue, dirt and dust and powder all over it and finger prints.Even left a dirty rag in the front seat
Customer Service - 3.5/5.0 -
Customer Service while I was there was ok,Dorothy was great.But I was sent home on the day of my appointment. They said the fire Marshall said they had to many cars in the lot.I wish they had let me know I could not be seen before I arrived.My appointment was rescheduled for about 3weeks later which I don't feel was fair to me at all.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
One little spot needs painted. Otherwise phenomenal work
Customer Service - 5.0/5.0 -
Sandra is awesome
Returned Clean
My Experience - 5.0/5.0 -
Great job! It didn’t take too long to get an appointment, the repair was super fast, and everyone I interacted with was friendly and knowledgeable. No issues at all with insurance coverage and the car wash/detail was just THE BEST! Thank you!
My Experience - 0.0/5.0 -
My windshield was chipped in the hail storm and was not replaced
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredible service from start to finish!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Courteous, professional, and timely. Good communications. But when we asked for a change in the color of a replaced hood, we were denied (even though the car title is completely in our name)
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The process from start to finish was really remarkable I have no complaints they took the time they did it right they got the rental was turned in when I picked up my car everything was so convenient I loved it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love the way they kept me updated every few days on the progress of my car
Customer Service - 5.0/5.0 -
When my car was ready they called gave me time enough to get there I bring the rental car there and pick up mine it was so convenient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The few people I dealt with were all friendly and professional. I was happy my vehicle got repaired fairly quickly and was very satisfied with the work done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Workmanship and customer service were top notch
Customer Service - 5.0/5.0 -
Bill was great!
Returned Clean
My Experience - 5.0/5.0 -
The customer service was excellent. We were kept informed every step of the way and service was completed ahead of schedule. We were extremely satisfied with the whole process.
Likely to Recommend - 5.0/5.0 -
Satisfied will the whole process and would recommend to others
Repair Quality - 5.0/5.0 -
Service was consistent with estimate, on schedule with repair and repair was work was good.
Customer Service - 5.0/5.0 -
Great communication and customer service support.