Crash Champions #0638 Bainbridge

4.5 (2,424reviews)
90%
9935 E Washington Street,  Chagrin Falls,  OH  44023

In operation 22 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,424)

Likely to Recommend

Repair Quality

Workmanship and customer service were top notch

Customer Service

Bill was great!

Returned Clean

My Experience

The customer service was excellent. We were kept informed every step of the way and service was completed ahead of schedule. We were extremely satisfied with the whole process.

Likely to Recommend

Satisfied will the whole process and would recommend to others

Repair Quality

Service was consistent with estimate, on schedule with repair and repair was work was good.

Customer Service

Great communication and customer service support.

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Repair Quality

Customer Service

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My Experience

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My Experience

Crash Champions did a wonderful job. My car looked like it used to prior to my accident. Beautiful work. Thank you for asking. I would give them a resounding recommendation.

Likely to Recommend

I will definitely recommend CC to friends and family. I am very satisfied with how my car turned out. Thank you so much.

Repair Quality

CC did a beautiful job on my car. My car looks like it was never in an accident. Thank you so much.

Customer Service

The customer service was excellent. Sandra was friendly, professional, kind and caring. She took very good care of my vehicle.

Returned Clean

My Experience

Sandra was wonderful and very helpful

My Experience

My car looks awesome like new

My Experience

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Repair Quality

The best

Customer Service

The best

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My Experience

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My Experience

Unfortunately insurance totaled car. Thanks for the customer service experience Tom

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Repair Quality

Customer Service

Returned Clean

My Experience

I picked up the car and was looking at all the mechanicals and noticed the tire sensors were not working. Both were flat at zero. Additionally, when I got car home, I walked around it. Front bumper is dented and scratched and lower headlights. Looks like they were replaced with used parts that are pitted and one is actually falling off. I’ll be bringing the car back tomorrow.

My Experience

Communicated well through whole process !

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Repair Quality

Customer Service

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My Experience

Excellent customer service extremely friendly when i go in and professional helpful as well

My Experience

Kept us well informed of progress, worked with us to obtain Manufactured parts!

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Returned Clean