Crash Champions #0638 Bainbridge

4.5 (2,425reviews)
90%
9935 E Washington Street,  Chagrin Falls,  OH  44023

In operation 22 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,425)

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Window moves a little slow but every other aspect was great

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I was satisfied with the finished product but I felt that lack of communication during the process could have been better

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None

Repair Quality

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You did a great job

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My Experience

I just got it back it looks good team was nice give me a couple days

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Communicate updates but overall so far good

Repair Quality

Crash Champions communicated with me and kept me informed. I have heard nothing from Travelers. The truck seems ok and looks good. Grill is different style but was told that’s what was available. Not the look I bought but will deal with it

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Communicated through text

My Experience

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Took awhile due to parts I think but overall good job

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Very professional

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My Experience

Very simple and easy experience. Everyone was helpful and friendly. Also accommodating when I couldn’t pick up my car when it was ready and agreeing to hold it for 2 more days (thanks Bill). My car was also ready a week sooner than estimated which was great. Very happy with the work done as well!

My Experience

Excellent experience! Thank you! I will now know who to use for my future vehicle repairs!

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Very good service

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Very easy process and convenient car rental also. Repairs were excellent

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Very efficient and professional

My Experience

The damage on the driver side of vehicle looks like it was repaired.

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Work was done in a quick and timely fashion. Repairs look really good, doesn’t look like the car was damaged. I was informed and was given plenty of updates through the whole process. Also they were able to work around my busy schedule to allow me to pick up my car when the work was finished.

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Returned Clean

My Experience

Crash champions kept me up to speed on the progress made and when my car repair would be complete. The work is amazing and scheduled completion date was accurate. Id recommend crash champions to anyone needing repairs.

Likely to Recommend

I already have and will continue

Repair Quality

Ive had 2 cars repaired here. They ALWAYS go above and beyond. I recommend them to anyone needing body work. They do great work and the experience is stress free

Customer Service

The receptionist explains everything clearly and keeps you current on progress

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My Experience

10 out of 10 I really appreciate the service

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Excellent work i really appreciate it 💯

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My Experience

Sandra was very kind and did a wonderful job of assisting me with the service.

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