Crash Champions #0648 Brunswick

4.7 (1,051reviews)
91%
1191 Pearl Rd,  Brunswick,  OH  44212

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,051)

My Experience

A week ahead of schedule and yet so much detail to the repairs. Excellent work !!

Likely to Recommend

Repair Quality

Wow ! What exceptional service and attention to detail. Crash Champions not only finished a week ahead of schedule but my vehicle looks brand new. A++++

Customer Service

Stayed prompt with updates

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was nice to be updated every other day of what was going on with your vehicle. Worked out nice for me. Thank you.

My Experience

Great experience! I would recommend to other, and if I need repairs in the future, I will return

Likely to Recommend

Repair Quality

Very happy .. I would use again if needed in the future, and will recommend to family and friends

Customer Service

Returned Clean

Likely to Recommend

Its a bit ridiculous

Repair Quality

Dude enough emails, you fixed my car I paid you that should be the end of it. I don't want an email evrey 2 days asking me to rate the experience. Unless you plan on giving me a discount our transaction is concluded.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Can't even see where the dent was

Customer Service

Can't see where the damage was!

Returned Clean

My Experience

Every step of the process was smooth and easy. My wife was in a small accident and we really didn't have to deal with much. Between Crash Champions and the insurance agency it was a painless process. Everyone at Crash Champions we're very nice and helpful and answered all of our questions. The text updates were very nice too

Likely to Recommend

After our experience at Crash Champions, I'd definitely recommend them to friends or famly.

Repair Quality

Everything went so smoothly. There were no hiccups at all during the process. Everyone there were super friendly and helpful. It was nice for the rental we had to be taken care of by you guys. That way we didn't have to drop it off.

Customer Service

Returned Clean

My Experience

Thank you painter did great!!A++

My Experience

Thank you

Likely to Recommend

Repair Quality

Customer Service

Great

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Returning customer, great service, correspondence, communication and timely delivery.

Likely to Recommend

Repair Quality

Great process, community and attention to detail. On time and exceeded expectations.

Customer Service

Likely to Recommend

Repair Quality

thank you good job.I like warranty & kindness

Customer Service

good

Returned Clean

Likely to Recommend

I wouldn’t recommend this organization at all. In the vehicle returned, the check engine light was still on. After requesting Crash Champions rectify the issue they said that they couldn’t and that I needed a new catalytic converter.

Repair Quality

The exterior quality was outstanding. The customer service was ridiculously poor. The communication was even worse, and the worst part about all of this is that my car is still not functional as the check engine light is still on upon receipt of the vehicle.

Customer Service

Communication was great up until the expected completion date had passed. Then it was the delay after delay with little to no communication. This is even after multiple text messages and calls to the shop.

Returned Clean

Likely to Recommend

Repair Quality

After completion of the government emergency vehicle it was held due to a delay in a city Check. This hold delayed a command response to Two house fires in the city.

Customer Service

See last

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Was referred and I will refer

Repair Quality

Customer Service

Walked me through everything from paperwork and questions and delivery on status

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were friendly, gave good information and got it finished ahead of schedule. And the did a great job!