Crash Champions #0648 Brunswick

4.7 (1,064reviews)
91%
1191 Pearl Rd,  Brunswick,  OH  44212

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,064)

My Experience

Thank you painter did great!!A++

My Experience

Thank you

Likely to Recommend

Repair Quality

Customer Service

Great

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Returning customer, great service, correspondence, communication and timely delivery.

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Repair Quality

Great process, community and attention to detail. On time and exceeded expectations.

Customer Service

Likely to Recommend

Repair Quality

thank you good job.I like warranty & kindness

Customer Service

good

Returned Clean

Likely to Recommend

I wouldn’t recommend this organization at all. In the vehicle returned, the check engine light was still on. After requesting Crash Champions rectify the issue they said that they couldn’t and that I needed a new catalytic converter.

Repair Quality

The exterior quality was outstanding. The customer service was ridiculously poor. The communication was even worse, and the worst part about all of this is that my car is still not functional as the check engine light is still on upon receipt of the vehicle.

Customer Service

Communication was great up until the expected completion date had passed. Then it was the delay after delay with little to no communication. This is even after multiple text messages and calls to the shop.

Returned Clean

Likely to Recommend

Repair Quality

After completion of the government emergency vehicle it was held due to a delay in a city Check. This hold delayed a command response to Two house fires in the city.

Customer Service

See last

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Was referred and I will refer

Repair Quality

Customer Service

Walked me through everything from paperwork and questions and delivery on status

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

They were friendly, gave good information and got it finished ahead of schedule. And the did a great job!

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Repair Quality

Customer Service

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Returned Clean

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Repair Quality

The absolute best ! They are very friendly and knowledgeable , I was treated with respect and kindness !!!

Customer Service

Returned Clean

My Experience

I am satisfied with everything involving repairing the damaged section of my car. Everything looks beautiful in that regard. There is one scratch on mu driver side door that I do not recall being there prior to dropping off my car.

Likely to Recommend

Repair Quality

The repairs directly related to the damaged area of my car was beautifully done. My concern comes to the scratch on my drivers side door and the fact that my check engine light turned on when I turned my car on after receiving my car back.

Customer Service

The employees at crash champions are amazing and kind. My car did take a long time to finish.

Returned Clean

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Repair Quality

Customer Service

Thank you

Returned Clean

My Experience

Amanda and Marcus are awesome!!!! Super easy to work with.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great experience

Customer Service

Returned Clean