Crash Champions #0655 Mill Run
In operation 27 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was completed ahead of schedule and looks great. Staff was courteous and professional.
My Experience - 5.0/5.0 -
So easy and kept me update. It was an insurance claim and they were so patient in explaining all the steps. Friendly at the front desk. The job got done quickly. Drop Off and pick up was easy.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Connor did a fantastic job keeping me updated throughout the repair process. He even expedited the process to meet my travel plans! What a great job by Connor and the entire CC Team and the car looks great!
Likely to Recommend - 5.0/5.0 -
Will recommend as they were top notch in every aspect of the repair process
Repair Quality - 5.0/5.0 -
Car looks great, like new.
Customer Service - 5.0/5.0 -
Connor was fantastic in keeping me updated on the progress of the repairs and completion time frame.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great. Plus it was done before the deadline that they stated. I would definitely use Crash Champions again and recommend them. Everyone was pleasant that I dealt with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer Service was great
Customer Service - 5.0/5.0 -
Just a good company
My Experience - 0.0/5.0 -
When I got my vehicle back, my right blinker was not working, my back wiper was broken, and my air conditioner was not working. These are all things that were working when I dropped off my car and we’re not even the issues being repaired.
My Experience - 5.0/5.0 -
The only issue is that on my passenger seat there are spots that were not there before I did try to clean the spots but they are still there
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I am very happy with the repair and staff was great There are black marks on my passenger seat though that I am not able to get out
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication throughout the whole repair process. Very good customer service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the consistent communication and the overall ease of the process from start to finish. Thank you for returning my car so nice and clean! Well done in every respect. I couldn’t be happier!
My Experience - 5.0/5.0 -
Yes very nice job I love it thank u very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was incredibly helpful in arranging our rental car, even though that wasn't their responsibility. The repair was speedy and comprehensive. The vehicle looks great after the fact. Very happy with the quality and level of service
Likely to Recommend - 3.5/5.0
Repair Quality - 1.5/5.0 -
Quality check was not done on car prior, returning it to customer. Though miles were put on car they seemed to not notice the loud noises the suspension makes every time you start and stop.
Customer Service - 3.5/5.0 -
Kind people, but did not return my car and satisfactory condition