Crash Champions #0655 Mill Run
In operation 27 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Thank you for doing an excellent job. and an efficient job.
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
I had Great customer service I loved having updates sent to my phone to reassure me that my vehicle was being worked on!
Customer Service - 5.0/5.0 -
My representative was very down to earth and informative. I enjoyed working with her.
Returned Clean
My Experience - 5.0/5.0 -
My car looks beautiful.!!!👍😁
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
We are mostly satisfied with the work with the limitations of our insurance co
Customer Service - 3.5/5.0 -
Your service was satisfactory within the limitations of our insurance company
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was done fast and car looks good as new
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was fantastic and this covers all that had a part in my repair, the detailing the paint matching, everything was first rate. Thanks for the great service.
My Experience - 5.0/5.0 -
Heather is amazing and the entire office was very helpful. Easy process and stress free
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Heather and the entire office was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work on the car looks great! Very please thank staff! Very impressed with everything! I will definitely be recommending to others! :)
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
Awesome work and customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I was very disappointed that, in both of my visits, there was no social distancing or use of masks by the staff at Crash Champions. Hertz's delivery person was great on it, but not Crash Champions. I am caring for an at-risk person at home and I came equipped with mast, so I was surprised that no efforts were made to modify the greeting and review process to respond to the coronavirus situation. I have very few friends that would not take this strongly into consideration if they were seeking a company to provide repair services, so you might wish to modify your policies and practices.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your communication throughout the process was very helpful and the final product looked great. Also the inside of the car came back cleaner than I left it with you and that was very impressive! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always do great work. Brian was awesome, he kept me up to date on what was going on from start to finish. Very easy and satisfying process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great People & Great Service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They made our car look like I never hit a sign. Perfect paint match. I couldn't believe my eyes. Impressed is an understatement. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
These scales don't go high enough to match how happy I am with the job they did