Crash Champions #0655 Mill Run

4.7 (4,592reviews)
96%
3930 Ridge Mill Drive,  Hilliard,  OH  43026

In operation 27 years, 6 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (4,592)

My Experience

Connor and the entire team kept me informed and made me feel I was in great hands at all times! I recommend them with the highest endorsement I can muster! Great job! Big thank you!

Likely to Recommend

I don’t put my name on many things but I would here.

Repair Quality

Crash Champions did an awesome job on the repairs but also kept me well-informed throughout the process.

Customer Service

Connor and the Crash Champion team were awesome. Friendly and professional! I knew I was in good hands.

Likely to Recommend

Repair Quality

The length of time for a repair was extremely long and difficult to navigate while I was out of the country.

Customer Service

Same as first question

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It exceeded my expectations. They were able to complete my Repair in one day.

Likely to Recommend

Repair Quality

Customer Service

Very good

Likely to Recommend

Good pricing, great work, great value

Repair Quality

I was kept informed of the process all along the way. Crash Champions was meticulous in how they handled the minor body repair and managed to avoid replacing a door and matching the paint perfectly. Although it took a bit longer than expected, it was well worth it and good value to me.

Customer Service

Good communication, friendly service.

Returned Clean

Likely to Recommend

Repair Quality

Everything was handled professionally and efficiently.

Customer Service

Customer service was exceptional.

Likely to Recommend

Repair Quality

They did a great job as far as I see

Customer Service

The girl at the front desk named Maya was incredible. She helped me tremendously as well as all others that I spoke to. In all they were very professional

My Experience

Likely to Recommend

Repair Quality

Customer Service

Excellent satisfaction with the repairs to my car and the welcome I received when I checked in and the updates on the progress of the car repairs. You all did a fantastic job. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

That I’m fixing my car the way they’re supposed to fix it and I’m not happy with the work date with the car

Likely to Recommend

Repair Quality

You didn’t fixe my car

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service. Job was perfect on my car

Likely to Recommend

Repair Quality

Very good customer service

Customer Service

Likely to Recommend

Repair Quality

Had to take car back because paint wasn't done correctly and trim was scratched

Customer Service

Returned Clean

My Experience

Unfortunately, I’ve had the misfortune of needing car repair twice in one year. Fortunately, I found Crash Champions in Hilliard to take care of the damages. From the front desk to the crew in the back, the staff were all so professional and helpful during the repair process. I couldn’t be more pleased with the entire process. Thank you, you are indeed champions in my book!

Likely to Recommend

Is always my first recommendation!

Repair Quality

I couldn’t even tell by looking that someone backed into my car, it looks the same as as when I drove it off the lot more than a year ago. They even cleaned the mats inside the car.

Customer Service

Wonderful experience. Everything was taken care of by Crash Champions. From arranging my rental to be dropped at Crash Champions when I brought my car in to the no hassle drop off when I picked up my repaired car.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Happy done early. My car was the best looking one on the lot.. Communication was perfect, things are so much better than they were yrs. ago

Likely to Recommend

Repair Quality

Customer Service

Returned Clean