Crash Champions #0656 West Broad
In operation 56 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
There is no doubt about the quality of their work—they do an excellent job. My truck is a 2026 model and had a very noticeable dent on the front, but now you can't even tell anything happened; they really know their craft.
Repair Quality - 5.0/5.0 -
The truck was damaged at the front—it was visible from certain angles—and the shop (Crash Champions) took care of it; now, when I look at the truck, I forget what had happened.
Customer Service - 5.0/5.0 -
They were attentive and stayed in touch with me throughout the repair process.
Returned Clean
My Experience - 5.0/5.0 -
Great job great staff
My Experience - 5.0/5.0 -
Very Satisfied
Likely to Recommend - 5.0/5.0 -
It was a pleasure doing business with them
Repair Quality - 5.0/5.0 -
Lance was very thorough. Explained everything very well very polite. Thanks again, Lance.
Customer Service - 5.0/5.0 -
Thanks Lance!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always!
Repair Quality - 5.0/5.0 -
Everyone I dealt with was so professional, kind, efficient, and trustworthy.
Customer Service - 5.0/5.0 -
Great! Great! Great!
Returned Clean
My Experience - 5.0/5.0 -
They made it easy for me. They explained what they found. They explained how the rental car from enterprise worked. And I absolutely loved the text and calls keeping me informed of the progress. And Beth explained the insurance part so I could understand.
Likely to Recommend - 5.0/5.0 -
I liked the friendly atmosphere and how they kept me updated and the car looks. I have already talked them up on Facebook.
Repair Quality - 5.0/5.0 -
Car looks new again. Repairs are invisible! Great job.
Customer Service - 5.0/5.0 -
They were so good at helping me. They explained what would be happening and about the rental car. It's been a few years since I have dealt with insurance and body shop.
My Experience - 5.0/5.0 -
Everything looks great! Communication on timeline was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work! Great communication! The ease at which the claim was dealt with for me on my end was great
My Experience - 5.0/5.0 -
Lance and Beth were excellent to work with. I had a very silly repair to make to my car. No crash, just kids being dumb trying to break into the car and popped the molding off the door. Lance and Beth made the whole experience easy and fun. Even my 16 year old niece said “they’re really nice!”. Champions, indeed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lance and Beth were really great to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience from the time I walked into the door to the time I left the lot at Crash Champions. The receptionist was so sweet and kind. The atmosphere was inviting, and the staff seemed so family-like, especially with one another. Brock, my service advisor was very kind, friendly, honest and helpful the entire time. My repair only took a couple of hours and I was able to pick it up the same day. I’m very grateful I took my vehicle to Crash Champions, and would be happy to recommend it to anyone looking for a trustworthy and reliable car repair shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
my overall experience with Crash Champions was very pleasant. I especially appreciate the patience that the staff showed me and their ability to represent their issue areas with knowledge and professionalism. It is my hope that I won’t ever need Crash Champions again, but if I did, your location would be my choice. I give crash champions two thumbs up and five stars. I was impressed when the manager came out and did the walk-through himself. It made me feel that I was a valued customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brock was amazing from start to finish
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I asked your staff to expedite the repair at the last minute and they were able to do that . This allowed me to get to the hospital for some last minute testing that came up. A big thank you to them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend crash champions to all my peers, they have seen how they fixed the car and it looks awesome
Repair Quality - 5.0/5.0 -
Brock was absolutely amazing, communication, updates, he tried to explain me everything with patience, and he saw how much I care about my car that he put an effort i value a lot !
Customer Service - 5.0/5.0 -
Super satisfied, crash champions were better than in the customer service than my insurance