Crash Champions #0656 West Broad
In operation 56 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service in all steps. Fast reply during all process
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lance and Crash Champion on West Broad and Sylvan did a fantastic job on my Ford. Excellent customer service and the body work looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied with car and customer service. Lance was great and receptionist was also kind and knowledgeable.
My Experience - 5.0/5.0 -
Thank you for getting my car repaired super fast!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done. Fast and courteous.
Likely to Recommend - 5.0/5.0 -
Great collision center that guarantees their work. Hands down!
Repair Quality - 5.0/5.0 -
Great condition. Car appears new again. Great workmanship.
Customer Service - 5.0/5.0 -
Helpful and friendly. She went the extra mile to help me.
Returned Clean
My Experience - 5.0/5.0 -
The team has done a magnificent job in repairing my vehicle. They were frequently informing me on the progress of the work until its final completion. That is a clear testimony of professionalism and dedication to customer satisfaction. Well done!
Likely to Recommend - 5.0/5.0 -
They are caring and responsible.
Repair Quality - 5.0/5.0 -
The associate has done a tremendous job.
Customer Service - 5.0/5.0 -
Customer service person has been nice and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have been there three times unfortunately. Been happy every time.
Customer Service - 5.0/5.0 -
They do really good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were very friendly and professional. Communication was very good (updates several times per week stating estimated completion date and any additional findings discovered during the repair process). My car was returned cleaner than when it was dropped off showing how much care the staff has in providing "like new" quality to customers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair quality was flawless. I appreciate the staff cleaning up the car (the pride in their work was evident). All of the staff were very friendly. I hope i don't need repair work again, but if I do, I will 100% bring my car back to Crash Champions and will recommend them to everyone I know that's needs body work done.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great, staff (especially Beth and Lance) were great. I would recommend them to anyone getting car repaired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car turned out great. All of the staff members were super friendly and professional! Will definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
L my husband had got his car repaired one time and I also got a car repaired one time and this place is the best
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this establishment to others. I have already recommended them to my husband and told him to share their information with anyone who needs car repairs done.
Repair Quality - 5.0/5.0 -
I was overly satisfied they did excellent work and Brock was a 100.
Customer Service - 5.0/5.0 -
He kept me informed every step of the process while my car was being repaired. He called whenever parts arrived and again when my vehicle went to the body shop, so I always knew what was happening
Returned Clean
My Experience - 5.0/5.0 -
I can say that the lady who works the front counter there is amazing. She always professional and cheerful. Lance did a great job on my truck. He kept in contact with me through the while process. I could ask for better help. I will recommend to all of my family and friends. Two thumbs up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very friendly. Lance stayed in contact with me through the repairs. The lady that works up front had the best customer in any business I been to.