Crash Champions #0656 West Broad
In operation 56 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were set on doing the job right and I really appreciate that!
Customer Service - 5.0/5.0 -
You back your work that means so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did amazing with it all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brock was awesome keep me updated all the way customer service is outstanding and very professional. Thank u
My Experience - 5.0/5.0 -
Lance was great. All seems done well. Thanks for working with Allstate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lance was personal and professional. Others were helpful. Also
My Experience - 5.0/5.0 -
I loved how I was informed on everything about my car and I also love the hospitality from them working with me and being patient with my kids. I appreciate it everyone will definitely recommend 10/10!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job!
Customer Service - 5.0/5.0 -
Kind and wonderful staff.
Returned Clean
My Experience - 5.0/5.0 -
Looks ok .not wrecked.
My Experience - 5.0/5.0 -
Lance is an expert example of what customer service is and should be about. I could not be happier with my experience thanks to that young man. And that holds true for the entire team. Many thanks and blessings to each and every one of you!!
Likely to Recommend - 5.0/5.0 -
I would most definitely recommend them.
Repair Quality - 5.0/5.0 -
They did a great job on my car. I very highly recommend them.
Customer Service - 5.0/5.0 -
Customer service was great.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend crash champions to every one for the awesome work & timeliness in getting it repaired. The customer service rep Beth for being there and helping us through everything .
Repair Quality - 5.0/5.0 -
Crash champions does awesome work
Customer Service - 5.0/5.0 -
Beth is an amazing caring lady with a beautiful heart. She made me feel like family.
Returned Clean
My Experience - 5.0/5.0 -
The team was very helpful; I was unexpectedly taken to the hospital just before I was to pick up the car. Beth in the office was very understanding. I was able to come and get the car later in the week. The team was in the process of making arrangements to deliver the car to my home.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great and the truck looks brand new!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Amazing staff very helpful and nice! Car came back perfect !
Customer Service - 5.0/5.0 -
Amazing staff very helpful and nice! Car came back perfect !
Likely to Recommend - 5.0/5.0 -
I would highly recommend this team.
Repair Quality - 5.0/5.0 -
Great service and follow up. The team was great to work with and very knowledgeable.
Customer Service - 5.0/5.0 -
Great communication during my repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Previous box
Customer Service - 5.0/5.0 -
Customer service was great, friendly and knowledgeable. They kept me updated constantly with the progress of my vehicle. Good company! Expensive but good. My husband was upset the didn't change the left piece on the bumper so one is black and the older one grey- I don't mind..... my vehicle is fixed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was beyond nice and helpful in my experience. Brock was a top teir associate same goes for Beth at the front desk
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a really good experience. Fast and professional service constantly kept me up-to-date and extremely good customer service. I was informed how to wash the car over the next three months to avoid damaging the paint. My car looks and is working great. I appreciate it. Thank you Brock for your great customer service and professional attitude.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the done to my vehicle. Fast work. The car looks new again! The customer service was Top Notch!!
Customer Service - 5.0/5.0 -
Customer Service was awesome!! I received regular updates of the progress and ordering of parts needed. I was also update of more damage locate after taking the bumper off.