Crash Champions #0656 West Broad
In operation 56 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
I would highly recommend this team.
Repair Quality - 5.0/5.0 -
Great service and follow up. The team was great to work with and very knowledgeable.
Customer Service - 5.0/5.0 -
Great communication during my repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Previous box
Customer Service - 5.0/5.0 -
Customer service was great, friendly and knowledgeable. They kept me updated constantly with the progress of my vehicle. Good company! Expensive but good. My husband was upset the didn't change the left piece on the bumper so one is black and the older one grey- I don't mind..... my vehicle is fixed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was beyond nice and helpful in my experience. Brock was a top teir associate same goes for Beth at the front desk
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a really good experience. Fast and professional service constantly kept me up-to-date and extremely good customer service. I was informed how to wash the car over the next three months to avoid damaging the paint. My car looks and is working great. I appreciate it. Thank you Brock for your great customer service and professional attitude.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the done to my vehicle. Fast work. The car looks new again! The customer service was Top Notch!!
Customer Service - 5.0/5.0 -
Customer Service was awesome!! I received regular updates of the progress and ordering of parts needed. I was also update of more damage locate after taking the bumper off.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Please compare the work being performed to previous photos of the vehicle before having the customer pick up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair work is always well done, I appreciate the regular updates on the progress of the work and the staff is helpful and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Always happy to have my car taken car of at Crash Champions
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everyone was so nice and accommodating!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
People at this facility welcome me well,communicating with me through the entire repair. That's a big deal with me.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The drivers side of the rear lift gate doesn’t evenly line up when closed and gives the appearance of not being fully closed
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brock (our rep) over delivered on customer service, repair updates, and expected repair time. Thoroughly satisfied with the level of professionalism and service provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car came back looking so good!