Crash Champions #0656 West Broad

4.8 (1,913reviews)
93%
3230 W Broad St,  Columbus,  OH  43204

In operation 56 years, 6 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Rivian Passenger – R1T/R1S

Reviews (1,913)

Likely to Recommend

Repair Quality

Brock did a great job! He was very kind and professional

Customer Service

Returned Clean

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My Experience

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My Experience

The team was exceptional in their compassion and accommodation through what is typically an annoying process. They made things easy and transparent.

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My Experience

Brock had excellent customer service throughout and the technicians did a great job!

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Returned Clean

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Repair Quality

Excellent customer service. Went above and beyond!

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I will recommend them to anyone.

Repair Quality

They did a great job. Was in and out in 2 weeks and you cant even tell there was ever any damage.

Customer Service

Everyone was easy to talk to and nice. Answered all my questions when I had them.

Returned Clean

My Experience

I absolutely loved the people I worked with but there were repairs neglected that I will be calling tomorrow to get resolved. I have dangling damage under my vehicle that I mentioned multiple times and was not addressed.

Likely to Recommend

Repair Quality

Not only did they forget to completely fix the damage underneath the vehicle. They also left half my grill off and the sensor and did not put it back. I feel that they did not repair my car properly and may have caused more damage. Now there are multiple sensors that are going off and need repair.

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This was a great shop, and even though they were busy, I witnessed them making sure everybody was taken care of, heard, and seen. Thanks guys!

Repair Quality

Customer Service

Brock was great and communicated throughout the entire process to keep me updated!

Returned Clean

My Experience

Everything was great, service amazing

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Repair Quality

Amazing service.

Customer Service

Amazing

My Experience

Everybody did a great job doing there job 10/10

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My Experience

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My Experience

Very professional and a great assistance to me. They kept me up to date on progress with regular updates and calls. I would use crash champs again.

Likely to Recommend

Repair Quality

Everyone was a great help at the Columbus Crash Champions location. They kept me informed on the status of the repair with regular updates. They did great work and it was a pleasure meeting them and working with them

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Returned Clean

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My Experience

Greatly appreciate the entire team thank you guy’s

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Returned Clean

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Repair Quality

My car looks amazing! Thank you!

Customer Service

Evan communicated updates often and always promptly answered all my questions with full transparency. It made the process less stressful. Thank you.