Crash Champions #0656 West Broad
In operation 56 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great job on repairing my vehicle, it looks great. The service is wonderful and friendly and I would recommend this establishment to anyone who needs work done.
My Experience - 5.0/5.0 -
Angie at Crash Champions was a pleasure to work with. She was very kind and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
The first time i went to pick up my car, I could still see the dent. The second time I went to get it I was satisfied.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everybody from start to finish was terrific. I really liked the text updates.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Depends on the location also
Repair Quality - 2.5/5.0 -
Vehicle was not completed to satisfaction and did not do what they said they would do when first going over the vehicle. The Allstate guy (not sure of his name -MillRun) was very rude when I spoke to him about a text I rcvd about my appointment being canceled and changing shops. When I picked up the vehicle (W.Broad) I was just given keys and no one came out to walk through the work that was completed or anything and the car was not clean. Etc.
Customer Service - 2.5/5.0 -
The location on Mill Run Hilliard was not good, see prev comments-W.Broad the lady in the office was friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, quickly done.
Customer Service - 4.5/5.0 -
Very good
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for fixing my car! It looks good as new again. Hopefully this will be the last time I need your services, but I will recommend you to anyone who asks!
Likely to Recommend - 5.0/5.0 -
Will recommend you to whoever needs repairs
Repair Quality - 5.0/5.0 -
I am happy that I went with your business
Customer Service - 5.0/5.0 -
You worked with me on weekends which was something I needed when none of the others I was offered would
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely! And if I need any additional work in the future, they will be my go-to!
Repair Quality - 5.0/5.0 -
The repairs are perfect! Can't even tell there was damage! Bonus: they even washed it and vacuumed it out!
Customer Service - 5.0/5.0 -
Angie was phenomenal when dropping off my car. Very thorough and helpful with any questions. I cant remember the gentleman's name who was there when I picked my car up (Sorry!) but he gladly stayed past closing time waiting for me to switch my son's carseat over from the rental. Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast! I was expecting to get my car back on the 12th and it ended up being done on the 5th. It only took 4 days. Thank you so much guys!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every one was nice and did great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were done quickly and very thoroughly. Thank you so much for getting my baby back to me so quickly!