Crash Champions #0757 Oakland 10th
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great customer service. However they were really busy so didn't start on my car until 1 week after it was dropped off and I called.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs look beautiful.
Customer Service - 5.0/5.0 -
Timely and thorough follow up calls and texts
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 1.0/5.0 -
After the repair, a new noise appeared at the location of the repair. They refused to look into it without payment of an hour's labor ($165) just to check what might have happened to cause the noise.
My Experience - 5.0/5.0 -
Great service all around. The lady at the front desk was always timely and professional. Plus, my car was finished a whole day early. Thank you again !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Renee and Vu took really great care of my SUV. Super friendly and customer service was 5 star ⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quality work with personal attention and no hassle with insurance. Renee is efficient and a great communicator.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication, professional work and no hassle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Office cusomer service 10 Car condition on pick up 9
Customer Service - 5.0/5.0 -
I have been using this shop since the 80s. Renee's professional friendliness and the fine history of Former ownerGeo Arth and Sons is what keeps me using this shop .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy. Thank You very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone at Crash Champions was knowledgeable, kind, and helpful throughout the process. I would trust them with any vehicle repair.
My Experience - 5.0/5.0 -
This is my second experience with Crash Champions, and when needed, I will return.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Elon was hands down the best team member I really appreciated meeting from beginning to end of Crash Champion servicing my car in my unfortunate need for their service. She's very mild manner professional... listening skills... responses to you showed she is a caring person. I could go on and on about her professional skills...but one has to experience meeting her to understand and believe my rave. As far as my car all looks great! I just picked it up today... a hand full of hours ago. My service time was extended a few times...I believe out of Crash Champion's control...but I was always informed and undated. So I give the Company a perfect score in customer service and serving.
Likely to Recommend - 0.5/5.0 -
I'm not sure I would recommend this place at this time. If my detailing is preformed properly there's a very small chance. The body work was done to satisfaction
Repair Quality - 3.5/5.0 -
I have mixed feelings about Crash Champion. Customer service agent Elon is/was great to work with. The body work on my car was done well (thank you)...but my car needed to be deeply detailed. My car was stolen and (blessed to get it back) the inside smelled like smoke as well appeared to have been lived in. When I picked up my car there the smoke smell was gone..."but" the body smell of being lived in was there (overwhelming) the inside windows wasn't cleaned at all... my tires hadn't been addressed. It appeared it was wiped down (the dashboard etc...and vacuumed. I took it back the next morning with my complaints about the claimed detailing and was given a date to to receive a call to schedule an appointment to address my concerns/complaints...but I didn't receive that call so I stopped by Crash Champion a few days later to see what happened. Well they was busy and needed space for whom ever does their detailing to complete the job. To date I'm still waiting. I was given an option thru my insurance claim and I picked this company because it was close to my house and not knowing the detailing was contracted out (?)...and was paid a grand amount for a deep detailing was going to come back as it did. I wanted to wait to give a review to give them time to detail my car right...but kept getting these emails (push) to review my satisfaction. I will update this review once the detailing is complete. The amount for the detailing alone should have looked like my car just came off the showroom floor or at least clean.