Crash Champions #0757 Oakland 10th
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
After my Corolla (appropriately named Coraline) was catastrophically brought to the brink of decimation, and with no where to turn, the team at Crash Champions Oakland brought her back to her former glory. I simply couldn't be more ecstatic with the results along with the effort, attention to detail, as well as passion they put into making sure Coraline was brought back to life. The accident left her in ruins, ashes if you will, but the brave and noble workers of Crash Champions made it a priority that she rose to life as a phoenix. I owe them my life, loyalty, and a debt I can never repay (besides my deductible of course). If one day I am to suffer another unfortunate accident and brought to the brink of the death, I will remain clinging to my life knowing Crash Champions will be there to save me.
My Experience - 0.0/5.0 -
Car parts weren't all ordered at the same time, which ended up taking 2 weeks longer to complete and cost me money; my seat settings were changed; the interior is dirtier with dirty hand prints and foot prints; the right front wheel has scrapes from the collision and those didn't get addressed; under the hood is filthy now when it was clean when it arrived at the shop. This is only what I've noticed in the first day of having it back.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
28 days into repair and 2 days before i was supposed to receive the car i got a call that the completion date was pushed out a week. 5 days later i got another call that it was pushed out again. I called a few after that to check on it and was told by the person answering the phones she'd check and call me back. She didn't. Because the car parts weren't all ordered at the same time it ended up taking 2 weeks longer to complete and cost me money in extra rental fees and Lyft rides. My seat settings memory was changed, why? The interior is dirty with dirty hand prints and foot prints. The right front wheel has scrapes from the collision and those didn't get addressed, it's still got paint scrapes on it. Under the hood is filthy now and it was clean when it arrived at the shop, now it looks like it was in a dust storm. No person was there to walk the car with me when i picked it up.
Customer Service - 1.5/5.0 -
28 days into repair and 2 days before i was supposed to receive the car i got a call that the completion date was pushed out a week. 5 days later i got another call that it was pushed out again. I called a few after that to check on it and was told by the person answering the phones she'd check and call me back. She didn't. Because the car parts weren't all ordered at the same time it ended up taking 2 weeks longer to complete and cost me money in extra rental fees and Lyft rides. My seat settings memory was changed, why? The interior is dirty with dirty hand prints and foot prints. The right front wheel has scrapes from the collision and those didn't get addressed, it's still got paint scrapes on it. Under the hood is filthy now and it was clean when it arrived at the shop, now it looks like it was in a dust storm. No person was there to walk the car with me when i picked it up.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
I was satisfied with almost everything, the only thing I was not happy with is the fact my window was not tinted. I previously had the same issue with my car at a different auto shop and they repaired everything on my car, including the tinted window. It sucks because now I have to come out of pocket for it, instead of my insurance paying for it through Crash Champ. The overall customer service and work that was done is 100% satisfactory. I was just really bummed when I rolled my window up to see that it was not completely fixed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
do a good job I like it
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I used to work in a bodyshop 25 years ago. I've never experienced the level of customer service before like Crash Champions. They have an unbelievable team that made this experience stress free.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was repaired immediately when they received the parts. I'm so sayusfied, thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m happy 😃 the worked on my car 🚘 and customer service. Thank you
Customer Service - 5.0/5.0 -
I’m happy always gave me the updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was completed quickly and looks great, plus there was clear communication about timing and costs throughout the process. I would definitely recommend Crash Champions to friends.
Customer Service - 5.0/5.0 -
The work was completed quickly and looks great, plus there was clear communication about timing and costs throughout the process. I would definitely recommend Crash Champions to friends.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm exceedingly pleased with the repair work performed on my vehicle. Crash Champions epitomizes the concept of true customer service with regular updates as to the process and progress of my vehicle repairs. Crash Champions exceeded my expectations as their staff and front office are the consummate professionals. I will recommend Crash Champions to every Honda owner in the future as the No. 1 certified specialists for Honda repairs. I'm Grateful and Thankful!!!!!!!!!!!!!!!!!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done Thank You