Crash Champions #0799 Lake in The Hills
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Horrible please see my calls and messages worst service wver
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Was told when I dropped off my car that I would get a call back the next day but that didn't happen and I called them the following morning which was 2 days after I dropped off my car and they still had not finished doing the tear down. Was told I would receive a call back later in the day. When I had not heard back from them 15 minutes before closing, I called them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Carli is not the Kia owner. I am Cheryl Kurkiewicz. But I was impressed with the service we received! I highly recommend this location!!!
Likely to Recommend - 5.0/5.0 -
Rick and the team at the LITH location were great to work with. A very smooth process. I would definitely recommend them.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
didnt recieve a single update till about 2 days before pickup, i asked to switch numbers as i dropped the car off but that wasnt done. i asked for the radio to be looked at when i dropped it off and when coming to pick up the lady said that was never requested. the lady i spoke to was nice, however, wasn’t fully attentive to any of my requests.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You have done a wonderful job in repairing my car. Additionally, I appreciated you working with my auto insurance carrier. The customer service team at your location in Lake In The Hills is the best!
Customer Service - 5.0/5.0 -
Your customer service was phenomenal!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Who’s responsible for aiming the headlights? Otherwise, everything else is good.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Looks like nothing ever happened! And completed earlier than expected! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work it was done earlier then told 10 all the way will use again
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication ans work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with all aspects of the process. The staff communicated everything very well. The repairs were done look great.
Customer Service - 5.0/5.0 -
Amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very accommodating and helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team is incredible. I appreciated the conversations during the quote process and picking up my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated the communication and how quickly the work was completed. Most importantly, the job was well done!