Crash Champions #0839 Kirkland
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
It looks great.
Customer Service - 5.0/5.0 -
I was informed as the pick up date kept being pushed out after several initial texts noted that we were on schedule.
Likely to Recommend - 2.5/5.0 -
Difficult to recommend when paint was wrong match and the car had several ants in the vehicle.
Repair Quality - 2.5/5.0 -
The personnel and staff made a smooth transition to drop off and pick up. However the paint colors of the repairs don’t match. Two difference colors are very noticeable.
Customer Service - 5.0/5.0 -
Customer service was very professional.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
More accurately 7-8 In general it looks great. Unfortunately there is a gap on the right front wheel cover that was overlooked. Also there is a new stain on the carpet on the floor behind the driver side.
Customer Service - 4.5/5.0 -
Jess was outstanding. Pleasant, respectful, knowledgeable a good communicator.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was courteous and professional
Customer Service - 5.0/5.0 -
see note above
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Wonderful. Just a tiny snafu with the nameplate sticker application at the end.
Customer Service - 5.0/5.0 -
Jess and Kira are fantastic. Loved working with them and appreciated their regular updates and communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Crash Champions were prompt in providing an estimate (thank you Jess), provided regular updates, and did an excellent job with the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took a while, but that's not the shop's fault, that's logistics. Either way...it's like it never wrecked.
Customer Service - 5.0/5.0 -
The team stayed on things, and when things were taking longer than even they expected, they kept me informed.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The work was nice however the bill was $642.23 - 19.55% over the estimated price with no advanced authorization.
Customer Service - 0.5/5.0 -
The work was nice; however, the bill was $642.23 - 19.55% over the estimated price with no advance authorization.