Crash Champions #0839 Kirkland

4.8 (554reviews)
95%
13511 100th Ave NE,  Kirkland,  WA  98034

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (554)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Profession service and excellent follow up

Customer Service

They were able to do a work around that worked into my travel schedule

My Experience

From my initial phone inquiry I received nothing but the best customer service. Roberto provided wrap the morning of my first phone inquiry as my tailgate window was shattered. I was quickly scheduled and Roberto kept me informed on all steps and processes that began before my car was at the shop. He was transparent and up front about timing for scheduling from day one. No surprises along the way. The couple calls I made, Roberto was always informative and helpful. The work was done in a timely manner. I picked my car up today and I couldn’t be more pleased! I would highly recommend Roberto and Crash Collision to anyone.

Likely to Recommend

I have already shared Crash Champions information.

Repair Quality

Great experience from beginning to pick up. Roberto was thorough, professional and left no questions unanswered.

Customer Service

Roberto and office staff were exceptional.

Returned Clean

My Experience

Everything was excellent. I had previously used Juanita collision before they became crash champions and was very satisfied and recommended their work. I was very happy to discover that their same high standards continue with the new name. Great job.

Likely to Recommend

Yes, absolutely. Both as Juanita collision and crash champions, you are the best!

Repair Quality

Excellent job!

Customer Service

Tina and Roberto were outstanding!

Returned Clean

My Experience

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Repair Quality

Customer Service

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Amazing

Repair Quality

Jordan, Tina and Roberto were amazing. They went above and beyond. Highly recommend!

Customer Service

Crash Champions was incredibly helpful throughout the process

Returned Clean

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Repair Quality

Great work.

Customer Service

Great staff. Thank you Tina and Roberto.

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Repair Quality

Customer Service

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Repair Quality

Great service. They kept us informed when parts ordered were delayed by a day or so. Great communication and wonderful results. The Truck looked good as new. Thank you to your team and Roberto for all of your work and support. Very satisfied and highly recommend this company

Customer Service

Returned Clean

My Experience

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Customer Service

Returned Clean

My Experience

They did a great job. My car came back sparkling clean.

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Repair Quality

They did a great job. I was completely satisfied Z

Customer Service

They were great

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Repair Quality

Great service. Quality work. Really quick and great at communicating any changes or delays on repair. A+ service. Hard to find a reputable Body shop. This one i would recommend.

Customer Service

Great service. On time with repairs.

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service and repair work.

Customer Service

Everyone was consistently kind and thorough.

My Experience

I am very pleased with the repairs and the Communication that was provided to me to keep me informed of the progress of the repair in spite of power outages. Good team effort.

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Returned Clean

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Repair Quality

Thanks for walking me through all steps especially with the insurance company

Customer Service

Everyone I spoke to was very helpful and answered my questions

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Repair Quality

Customer Service

My Experience

Great customer service!

My Experience

Thank you so much check the Google review I left

Likely to Recommend

If I could give a higher rating i would. The whole process from start to finish was so easy and repairs were exceptional

Repair Quality

From start to finish was great. Awesome communication and status updates as well

Customer Service

The location staff is awesome. Super friendly and helpful and the initial person that wrote the quote was great at explaining what he was seeing damaged and explained that there could be more once they took the vehicle apart. They kept me informed the entire time.

Returned Clean