Crash Champions #0839 Kirkland

4.8 (550reviews)
94%
13511 100th Ave NE,  Kirkland,  WA  98034

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (550)

My Experience

Likely to Recommend

Awesome

Repair Quality

Excelent

Customer Service

Did exactly what they said they would, kept me updated. Worked on a time frame for pickup. Great amazing company, I have used them twice and they better stay in business, they are just an amazing company. ❤️ this place. So take your cars in, also work extremely awesome with your insurance company with out any hassles. Can’t say enough. Just go for them.

My Experience

Although repairs took a little while, they were well worth the wait to whip things back into shape, on par with when I bought my ride. Jess & the detailing tea, were top-notch as well= HIGHLY-RECOMMENDED!

Likely to Recommend

Repair Quality

Team was great, front desk staff took great care of me and the folks who did the car repairs nailed it. Thank you

Customer Service

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Repair Quality

Customer Service

My Experience

They were fantastic!! They kept me informed about the progress of the repairs and everyone communicated all aspects of the process.

Likely to Recommend

Repair Quality

They were fantastic at communicating their progress with me

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The service is great and everyone is professional! The only thing I think you guys can improve is to make the repairing status more clear to the customer. Keep us posted like where we are and what we are waiting for

Returned Clean

My Experience

Good service tanks for the service

Likely to Recommend

Yes I will

Repair Quality

Customer Service

All good service good customer service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

$2k job took approx. two weeks to complete. No updates provided and multiple calls/emails seeking updates not returned

Returned Clean

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Repair Quality

Customer Service

Excellent, friendly customer service, particularly the team member(s) handling phone calls.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Everyone was wonderful to work with, especially Jess. The daily updates were truly appreciated. I will highly recommend them to anyone!

Likely to Recommend

Would gladly recommend them or use them again if needed.

Repair Quality

Car looks amazing after the repair.

Customer Service

Everyone was friendly, knowledgeable and routinely kept me apprised of the status, which was so appreciated. Jess was awesome!

My Experience

The repair looks flawless! Thank you for cleaning and vacuuming the interior and washing the exterior! That was such a nice surprise. I also appreciate Jess taking time to explain to me in detail the work that was done. Great service, great workmanship! Thank you!

Likely to Recommend

Repair Quality

They were able to accommodate me while I was off for vacation. And Jess was super helpful! She tried to get me in as soon as she could and was very nice. The mechanics did a great job servicing my car! So happy to have my car back. Would totally recommend to friends and family.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean