Faulkner Body Works
In operation 41 years.
Here at Faulkner, our goal is your satisfaction. With 10 body shop locations located throughout central PA and South Eastern Pennsylvania, we want to show you what we mean. Come in at anyone of our convenient locations, and our collision centers will offer you the support you need
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
After a week of having the car we should not have had to have that door fixed. Also the job that was done on it was not done correctly. It needs done again.
Customer Service - 5.0/5.0 -
Completely satisfied. I made a bad comment on here that belonged somewhere else. Sorry.
Returned Clean
My Experience - 5.0/5.0 -
Kaleb was my service representative. He was very nice and great to work with. I especially like that he called me every day to bring me up to date on the status of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you you did a great job on my vehicle it looks good thanks again
Customer Service - 5.0/5.0 -
Thank you!
Returned Clean
My Experience - 5.0/5.0 -
Everyone went out of their way to help and Inform me of the status of my vehicle. They were extremely helpful to me and always ready to help me personally. I'm handicapped so I really appreciated the help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Overall good service - but missed the pick up date by 1 day
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The work was done exceptionally well and my car was cleaned up nicely inside and out. My only complaint is it took so long. I wished the parts would have been ordered ahead of time so could bring my car in when they were ready to work on it.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were excellent, good communication and they call me to give me updates. I will recommend to my friends!
Customer Service - 5.0/5.0 -
Excelente
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caleb did a great job keeping me updated on the progress of my vehicle
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job thank you my car looked great!
Customer Service - 5.0/5.0 -
Very helpful
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
repair looks good.
Customer Service - 3.5/5.0 -
polite, but sometimes the front desk would connect me to someones voicemail instead of the actual person.
My Experience - 5.0/5.0 -
The staff was very friendly and kept me informed on a regular basis about the progress of my vehicle. I had no worries. I dropped my car off and then picked it back up. Very pleased with the work done to it. I hope I never need their services again but if I do, I will be calling them for help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks new again. I was kept in the loop as to what the repair status was.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Communication throughout the process was great and Faulkner worked seamlessly with our insurance company. Also made the car rental process super easy!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They are great to deal with and very accommodating. Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very customer friendly and quality work. Great Job !!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Russ was very knowledgeable and answered all my questions. Very professional. The job in itself was done great! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The work was well done. It took too long to submit the supplements to the insurance company in order to acquire the parts. Therefore, it took too long to complete the work. It should have been completed in five days.