Fix Auto Black Lake

4.9 (1,775reviews)
96%
3519 Black Lake Boulevard SW,  Tumwater,  WA  98512
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Shop AssistantSparkles

In operation 29 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Black Lake can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Black Lake claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,775)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciated the communication texts letting me know where you were at in the process.

My Experience

I had a very great experience with your establishment very welcoming very explanatory of what was going to be done. Very detail oriented very inviting. We’re very gracious when I came to pick up my vehicle. I would do business with you again.

Likely to Recommend

I would definitely recommend this shop too others if they need work done

Repair Quality

I am completely satisfied with the service I received, they were extremely inviting very explanatory of the steps that we’re gonna be done and taken on top of communication. I would definitely use their service again.

Customer Service

Likely to Recommend

Impressive!

Repair Quality

Good qoutes, good service and good quality!

Customer Service

Good qoutes, good service and excellent job!

My Experience

Many Thanks to Jason for his competent help and assistance throughout the estimate/repair process. Greatly appreciated. I will let friends and family know of my positive interactions at Fix Auto after the stress and difficulty of damage to a much loved truck!

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Friendly, skilled, very competent. Good communication. The car looks great!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The service was quick and to my satisfaction. Communication was good but not great also customer service good but not great. Everything looks good and seems to work. A 10 would mean there's nothing that needs to be improved or worked on so gave them a 9.

Customer Service

My Experience

Everyone I spoke to was very kind and explained things well. Repairs to my car was great. My car was also incredibly clean inside when I picked it up which was so surprising (and that’s saying a lot when you have two small children)! I was not expecting that and am very grateful! Thank you Fix Auto!

Likely to Recommend

Repair Quality

Great experience! The repair was done beautifully. My car was exceptionally cleaned on the inside! I was in utter shock. With two small children, it’s hard to “clean” but somehow- they did like it was brand new!

Customer Service

My Experience

Fix Auto Black Lake is the only auto repair shop we will deal with. Outstanding customer service, honest work and pricing.

My Experience

Everything looks great

Likely to Recommend

Repair Quality

They did a great job ! And customer service was excellent

Customer Service

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Customer Service

Returned Clean

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was Very satisfied. Pleasantly surprised to find out it was guaranteed for as long as I own my truck. Also surprised that they cleaned the inside, I was not expecting that. It looked great when I got in. Thank you very much. I would recommend you to other people.

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Repair Quality

Customer Service

Kept me well informed

My Experience

Excellent customer service...they were professional and efficient..they finished earlier then anticipated...i would recommend them to anyone!

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My Experience

Smooth transaction

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Repair Quality

Customer Service

My Experience

Looks great as it was before accident as usual phenominal work done paint looks great

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Customer Service

My Experience

As always, nicely done.

Likely to Recommend

Repair Quality

Great service, as always.

Customer Service

Always a pleasure to work with Jason.

Returned Clean