Fix Auto Black Lake

4.9 (1,777reviews)
96%
3519 Black Lake Boulevard SW,  Tumwater,  WA  98512
Bot
Shop AssistantSparkles

In operation 29 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Black Lake can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Black Lake claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,777)

My Experience

Excellent and timely service. Stayed within their estimate and worked incredibly well with the insurance company and their agents. Highly recommend them.

My Experience

Fix Auto Black Lake are very professional. They went above and beyond to fix my vehicle.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Car looks great. And in a timely manner

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely!

Repair Quality

Good work, good service, good guys. I highly recommend!

Customer Service

Everybody was kind and friendly.

Returned Clean

My Experience

Jason and the team at fix auto are always quick and professional. Can always count on them for good work and a fast turn around time.

Likely to Recommend

I will recommend you guys

Repair Quality

Great paint work

Customer Service

Super friendly

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The car looks great. It took longer than I thought but I guess the parts were hard to find.

Likely to Recommend

Repair Quality

Looks great

Customer Service

Took longer than I expected

Likely to Recommend

I would highly recommend you!

Repair Quality

The staff was helpful and courteous. My “old” Camry looks brand new! Thankyou for such good service.

Customer Service

Returned Clean

My Experience

This was a job well done! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Friendly and knowledgeable

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They are slow on the repair time.

Repair Quality

I am happy with the repairs.

Customer Service

I was happy with the ladies I dealt with but one of the guys that helped me when I was checking on my car was a little impersonal.

My Experience

Fast, reliable service. Service from staff was wonderful. My car looks great and they even washed it. Thanks for a wonderful job. Excellent service!

Likely to Recommend

Repair Quality

Perfect service and repair

Customer Service

Likely to Recommend

Hell. No i would never recommend unless i hated that person ALOT

Repair Quality

Was not communicating throughout the entire process. I had to call multiple times over the course of 8 months they had my vehicle. Had to call multiple times to insurance company to have them call and ask to give time limit. Job wasn’t completed only did parts and portions. Truck looks half fixed. Wish I never knew your place existed and wish I would have had option to go somewhere else. Get what you pay for I guess. I need better insurance….

Customer Service

Never contacted me the entire time. Customer service was poor Even when picking up vehicle. I had to show up. No call. No excitement to be had getting truck back. Then when I got there to get truck was not satisfied.

Returned Clean

My Experience

Excellent work. Very professional. Highly recommend.

Likely to Recommend

Repair Quality

Customer Service