Fix Auto Black Lake

4.9 (1,771reviews)
96%
3519 Black Lake Boulevard SW,  Tumwater,  WA  98512
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Shop AssistantSparkles

In operation 29 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Black Lake can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Black Lake claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,771)

My Experience

My Experience

Service was very professional and excellent car repair in a timely manner! Thank you so much

Likely to Recommend

Repair Quality

Fix auto did a great job fixing my truck. A tree landed on it when my wife was driving it. The damage was extensive as you can imagine. Just need that bug shield to get in and it's 100 or 10 out of 10. Thank you for the great work Jason and crew.

Customer Service

My Experience

Will recomant to all of my contacts about your company and good service thank you again Leo Boer.

My Experience

I didn't catch his name but the guy that checked me in and out is an amazing employee. You have a good one there.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will definitely recommend Fix Auto Black Lake and will use Fix Auto Black Lake if I ever need work on my car again.

Repair Quality

Fix Auto did a wonderful job fixing all the scratches on my vehicle

Customer Service

I received excellent customer service from Ryan. He went above and beyond!

My Experience

The panel that was damaged has been repaired perfectly and the door is working great! Thank you for doing a job well done

My Experience

Looks brand new. What more could you ask for? Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

This question doesn’t really apply.

Repair Quality

The repair work was fantastic! My only suggestion/complaint was that I would have appreciated updates (simple texts would be fine) as to where we were at in the process & timeline as I had limited coverage for rental and needed to plan for anticipated pick up and/or extension of rental car. Thanks guys!

Customer Service

Interactions were very pleasant — just wished there was a little more communication as far as updates.

My Experience

Wonderful service. Ryan went above and beyond.

Likely to Recommend

Repair Quality

Excellent job. Like new

Customer Service

Great

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great service and communication throughout repairs!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a very good job on the repairs and in a timely matter. The manager and front desk person who's name is Ryan was so very nice and and professional. I will definitely use Fix Auto Black Lake again should I ever need to. Good job guys!

Customer Service

Likely to Recommend

Repair Quality

I appreciated how polite and professional they were, and very friendly!

Customer Service

See prior comment

My Experience

My Experience

Extremely friendly and great communication. I was surprised to see they completely cleaned my car inside and out.

Likely to Recommend

Repair Quality

Customer Service

My Experience