Fix Auto Elgin
In operation 41 years.
Fix Auto Elgin is a family owned, Auto Collision repair shop that has been in business for over 30 years. At Fix we employ all of the modern repair techniques, ensuring a safe and timely repair of the vehicle. We strive to provide a uniquely pleasant experience in an otherwise unpleasant situation of having a car accident. Whether it be the eco-friendly waterborne paint that we use, or the computerized frame measuring system, here at Fix we cut no corners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I have now used them twice. Both times I've been happy with there service.
Repair Quality - 5.0/5.0 -
So far the car drives as I would suspect it to, just like new. As for the exterior, it looks wonderful. Everything seems to fit perfectly.
Customer Service - 5.0/5.0 -
Everything went well. When I called the shop I received the answers I wanted to know. The pickup went smoothly too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repair was not completed when promised, but the shop immediately recognized the issue and had the car ready the next business day.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication and the email updates in the progress of the car were very helpful during a stressful situation. Thank you team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
People work there is so friendly and explain everything you need to know !! So glad I chosen this place !!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks brand new and delivered on time. Thank you and Merry Christmas .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cristian, siempre esta dispuesto a alludarte en lo que mas pueda y responde tus dudas
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Erika was very knowledgeable and professional about the process, and keeping me informed about the progress.
Customer Service - 5.0/5.0 -
same as previous comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thaks ... great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So easy to work with and very professionally. They assisted with insurance claim and also rental. They did an outstanding job fixing my car and did it very quickly! I would highly recommend them to anyone!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing service, 5 stars!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service and amazing communication! 10/10
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
They did a rushed job on my vehicle. My vehicle was given back to me with more damage then what the original/initial repair was. Christian, tried to down play the body work damages as I was pointing them out. I also, needed a wheel alignment in which Fix It staff denied. Additionally, my vehicle's interior had a smell of what could be compared to something spoiled/rancid. I'm assuming that it came from one of the many gaps on the body of my vehicle whenever it had rained. My vehicle did not have that smell prior to me dropping it off too them. I worked hard pay for my vehicle and too have it damaged the way that they did was very distasteful. In my opinion they lack both accountabilty integrity.