Fix Auto Interbay

4.9 (2,516reviews)
98%
2600 15th Ave W,  Seattle,  WA  98119
Bot
Shop AssistantSparkles

In operation 43 years.

Our objective is clear at Fix Auto InterBay. We go above and beyond to provide our customers with an experience that consistently meets your individual needs and expectations in a comfortable, supportive and friendly working environment. Unprecedented Customer Service, Exceptional Quality of Work and Ethical Business Practices are the driving forces behind Fix Auto Inter Bay. We are committed to the needs of all our customers who we believe deserve nothing less than Honesty, Fairness, and Quality Service. We seek to answer your questions, alleviate your concerns, and provide you with a superior repair. Our mission is to Exceed Your Satisfaction each and every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,516)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent quality workmanship. Great communication.

My Experience

Excellent repair completed in a timely manner with good communication through out the process.

My Experience

Consistent communications and great friendly, customer service at the door! Honest service and quick to respond to any questions. Glad I found this service.

My Experience

Thanks you so much for the professional, knowledge and expertise of the entire vehicle repair team. You ROCK!!!

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Customer Service

Returned Clean

My Experience

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Returned Clean

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Good stuff

Repair Quality

Great service

Customer Service

Great customer service

Returned Clean

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Repair Quality

Charles is so kind and always provides exceptional service!

Customer Service

Returned Clean

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Repair Quality

Great customer service and fast repair time

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Facility and owner are very organized. The process was too. The owner was very interesting and enjoyable to talk with. He seemed forthcoming and generous...answering my numerous questions and providing interesting and useful info. His initial assessment of the damage was impressive - he quickly spotted all of the issues, including one another shop missed. Resulting work was very good. Only reasons for 9/10 were 1) my wife and I thought there was more fuel gone after getting the car back than we expected. It's possibly we both misremembering how much was in the car. 2) The alignment results seemed unbelievable to me in that they were completely symmetrical for both sides and all well within the green and close to perfect - which I've never seen in 35+ years of having these checks; leading me to wonder if the shop he took it too actually measured the alignment or manufactured the data. Because the car did and still drives fine, I will check for unusual tire ware at the next rotation. I hope it was real data. Given his experience in the industry, I was hoping afterwards that the owner would have wondered or questioned the results as he appeared to be looking at them for the first time. He correctly (from what I know) reported they were unusual in how good one particular result was, but he didn't openly question the validity. It's certainly possibly both concerns are meritless, in which case I would give 10/10

Customer Service

Returned Clean

My Experience

Excellent ongoing communication about repair process. extremely satisfied with repair workmanship. Vehicle returned in super clean condition inside & out!

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Returned Clean

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My Experience

Excellent service!

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Repair Quality

Very good and efficient!

Customer Service

Returned Clean

My Experience

Fix Auto Interbay did an amazing job. They went above and beyond to make sure my car was completely restored, they returned it back like it was brand spanking new. Cleaned inside and out. I would highly recommend!

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Customer Service

My Experience

Damage to right rear of vehicle. The shop came highly recommended and so that’s where I dropped my car off. Took two weeks to repair. Paint is perfect. Car runs great. You wouldn’t know that it was in an accident. Charles kept me informed on the vehicle status throughout the process. Picked up the car and it was washed and vacuumed. The shop and shop owner are easy to deal with.

Likely to Recommend

Very helpful from start to finish. Charles kept me informed from the start of the repairs until completion.

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much for such thorough work, entailing many (sometimes missing in the order) parts, accompanied by such stellar communication and information. I truly appreciate it and all of the work that went into getting my Prius repaired!

My Experience

Thank you, Charles was great.