Fix Auto South Seattle
In operation 40 years, 36 years at this location.
Seattle’s steady growth in the past few decades has sprawled everywhere around the city, including the southern sector. Greater road congestion means the occasional fender-bender, and thankfully South Seattle residents (visitors are welcome, too!) have the nation’s Body Shop Network right here in town: Fix Auto South Seattle. From humble beginnings to one of the most trusted auto collision repair centers in the United States, Fix Auto South Seattle has built a solid reputation with superior customer service and high-end auto repair craftsmanship. If you’ve been involved in a car accident, you know how hectic is it dealing with all the stress, let along getting your car back on the road. The Fix Auto South Seattle body shop gets your car in pre-accident condition faster and more efficiently than anyone else.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 4:30 pm |
| Tue | 9:00 am - 4:30 pm |
| Wed | 9:00 am - 4:30 pm |
| Thu | 9:00 am - 4:30 pm |
| Fri | 9:00 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you for the continued communication and for reaching out to Enterprise and insurance when repair was delayed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I very much appreciate the excellent service from the estimator Ben Bergano, to the office with Jodie and the wonderful work done on my car itself by gifted and talented folks, who put my car back together beautifully!
Customer Service - 5.0/5.0 -
Jodie was excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Easy to work with and very professional.
Repair Quality - 5.0/5.0 -
Great work - very thorough. Car looks great!
Customer Service - 5.0/5.0 -
The few people I interacted with were very friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the repair .. Very friendly staffs Excellent work Thank you so much..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent sevice, very happy with the repair..
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Sometimes the emails take a lot of time to be responded or they have no response at all forcing us to make a call to figure out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 1.5/5.0 -
There is one area that did not get fixed. The rest is well done! I guess it was an oversight.This was a area that was paid for by car owner not Country
Customer Service - 5.0/5.0 -
Great! So friendly and well oganized.
My Experience - 0.0/5.0 -
Loose bolts, engine indicator lights not functioning correctly, spacer bars need fixing .Very disappointed.
Likely to Recommend - 0.5/5.0 -
I could not in good conscience recommend this shop to anyone.
Repair Quality - 1.0/5.0 -
Rating - 2. Poor communication from staff, 80 day repair timeline, internal warning lights not working now (fluids),I had to take car to dealership to tighten engine bolts. One more repair needed from Jeep delearship that was overlooked by FIX. I would NEVER recommend this shop.
Customer Service - 1.5/5.0 -
I would call weekly and receive inaccurate information as to the state of the repair and timeline for completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look seamless with original paint and bodywork.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
When I got the estimate in October I was told they could get it in November early December.it ended up the second week of January. The estimate said 19 business days. They would give me updates that were computer generated that were false.the truck finally was finished the end of may.11 weeks later.4 months from the original date it was going to start.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
1.5 months between estimate and appointment to allow for parts delivery, yet repair was delayed almost 7 days due to incorrect part ordering or incompetent inventory of part delivery. Deduction from bill to compensate extreme inconvenience; car retuned in excellent condition including cleaning that was not expected. would give 3/5 review, will not return for future service. Customer service fail, mechanic success.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Communication could be better
Customer Service - 3.5/5.0 -
Other than brief interaction with the estimator I only spoke to the customer service rep.