Gerber Collision & Glass - Bellevue
Gerber Collision & Glass - Bellevue offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Im happy with the repair but shortly after leaving the shop a large crack appeared on my windshield
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and helpful. Keep me updated on the progress daily. Even helping out with car rental. Pick up and drop off. 10/10 service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tech did a great job and loved the communication about status updates.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was beyond great. From the first moment I called the Bellevue store to ask questions about the service, the receptionist was very professional compared to other places that I called. The professionalism continued throughout the process. I worked mostly with Jose Aguillar, and he went above and beyond every step of the way. And all the others in the store were very helpful. He was very trustworthy and communicated via phone and email throughout the entire process. I have already referred this store to my friend, and she was happy with the service as well. I will continue to refer, and I thank everyone for making this process easy. Jodi
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0 -
there were drip marks on the paint job where the paint pooled and so it looks warped
Customer Service - 4.0/5.0 -
it’s good, but they forgot i mention i need to leave my car for extended time cause im on a business trip
Returned Clean
My Experience - 5.0/5.0 -
Very competent mechanics, but could use some improvement in statusing the work. Beautiful job!
Likely to Recommend - 5.0/5.0 -
already reccomended
Repair Quality - 5.0/5.0 -
E everything done well and ahead of time
Customer Service - 5.0/5.0 -
all communication done ahead of time
My Experience - 5.0/5.0 -
The entire experience with Gerber was extremely pleasant and satisfying, both their coordination with my insurance company, as well as the rental car company I used while my vehicle was in repair. Jose, in particular, was extremely professional and attentive, keeping me up-to-date throughout each step of the process. I cannot imagine a more positive experience with a collision repair company. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied with the service provided by Gerber, and especially Nick Robinson.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very helpful, knowledgeable and efficient. I will definitely recommend your company to my friends.
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very happy with the way Jose kept in contact with me. He kept me updated on the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jose did it excellent job of keeping me informed as to the progress of my car
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Job well done
Repair Quality - 5.0/5.0 -
Everything went well
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Trusted partner and excellent service
Repair Quality - 5.0/5.0 -
Not Mickey and Jose provide great customer service. They explained the process, reviewed that damages, provided updates and timely communication regarding the cars readiness
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nick is a great guy to work with. He can listen and care
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very pleased
Repair Quality - 5.0/5.0 -
Amazing team of people that worked really hard to get me my car back as soon as possible