Gerber Collision & Glass - Bellevue
Gerber Collision & Glass - Bellevue offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nick and the stuffs are friendly and professional. They will try to answer all your questions and make sure you are in good hands.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication on repair status and estimated timeline. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Great communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nick was nice and a good communicator about when the car would be ready. The glove compartment was loose when i got in the car though, but it was an easy fix. Thank you for helping with my headlights. Shoutout to the front desk woman, she was great. Only complaint is was the timeline - was told 5-10 business days, instead was 14 business days but I understand the paint machine was broken.
My Experience - 5.0/5.0 -
Everything went Great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was Great! Thank you!!
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
It took several months to complete the repair.
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Quality and service was great, some communication problems.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Not sure that my right mirror has the lane change alert activated. I will be out of town for one week and will return for an evaluation at your office.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I was told initially that I would pay my deductible and they would fight to get my insurance company to pay for all the damages done to my car later I was told they could not work on my car unless I paid to have all the paint blended and matched when I picked up my car it was half painted. I paid almost $5000 out of my own pocket when initially I was told that the insurance company was gonna cover it, and they were gonna fight for me. I didn’t feel like they did with the person had great contact with me that I dealt with getting back to me when I said and asked, but there was a huge misunderstanding when he told me that I was gonna be picking up a brand new looking car not one that was half painted, especially after he explained that Gerber Collision does not release vehicles in that condition
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciate the timely and friendly communications with Jose. Thank you!
My Experience - 5.0/5.0 -
Your team kept me informed at all stages of repair. Efficient Give them a 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication- beautiful work
Customer Service - 5.0/5.0 -
Very polite, great communication
My Experience - 5.0/5.0 -
Nick was amazing. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job!