Gerber Collision & Glass - Charleston/Folly Rd.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I appreciated the cleaning and detailing on my car which was unexpected.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I highly would recommend anyone to Gerber collision that needs their car fix

Repair Quality - 5.0/5.0 -

My car looks good 👍 like it was never in a accident. I'm very satisfied with the work done on my car

Customer Service - 5.0/5.0 -

Everyone at Gerber Collision is so nice, friendly and professional especially the front desk. She was helpful and had alot of patients. Emily would text you given updates on what they doing, how long it would take and the cost. I picked my car up with no problems. I highly recommend Gerber Collision they are the best 👌

Likely to Recommend - 2.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.0/5.0 -

The car was delayed twice. I was told it would be ready on 7/9. We returned the rental car and when we arrived to pick the car up they said it wasn’t ready. The ladies in the office were extremely rude. The adjuster wouldn’t even speak with us. She told the lady at the front desk to text her in her office.

My Experience - 5.0/5.0 -

Superb work performance all the way around! Very satisfied

Likely to Recommend - 5.0/5.0 -

Already have recommended them

Repair Quality - 5.0/5.0 -

Amazing Experience very satisfied with Gerber Collision. Would use them again if I ever had to.

Customer Service - 5.0/5.0 -

The entire customer service team was great no complaints

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am completely satisfied with results! I was skeptical about taking my pristine Lincoln to anyone but dealer but Gerber did an outstanding body job. It’s beautiful and I highly recommend them for body shop repair of a beloved automobile!

Customer Service - 4.0/5.0 -

The receptionist was rude to me and not kind when I was upset over my accident but everyone else was awesome!

Likely to Recommend - 5.0/5.0 -

Highly recommend!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

A family member recommended them to me and I would definitely recommend them too!

Repair Quality - 5.0/5.0 -

Great job!

Customer Service - 5.0/5.0 -

Great service! Friendly, courteous, and quick!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The communication was excellent and they worked well with my insurance company to ensure my vehicle was fixed quickly.

Customer Service - 5.0/5.0 -

Emily did a fantastic job of communicating with me. She was able to explain the final bill and how the insurance coverage was covered.

Returned Clean

My Experience - 5.0/5.0 -

Thank you for your help and for your quick work on getting my van back on the road!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The repairs were quick. Thank you.

My Experience - 5.0/5.0 -

From beginning to end Gerber was highly professional, kept me informed on my car’s progress and any changes they need to make. Joel did an amazing job!! My car looks brand new. I highly recommend Gerber.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I have nothing but great things to say about Gerber Collision. Everyone was very friendly. I greatly appreciate the communication throughout the process, as I always knew was happening. And finally my car looks like new. I would highly recommend Gerber Collision to anybody.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Just an overall great experience. Great staff, great communication, and my car looks like new. I couldn’t be happier.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Wish I could score higher

Returned Clean

My Experience - 5.0/5.0 -

Easy to work with and very professional.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0 -

Only issue (already addressed) was my giving a date of my picking up the car and the shop being closed (Saturday) despite acknowledgement by shop

My Experience - 5.0/5.0 -

So nice to have my car back and looking brand new. Everyone at Gerber has been very pleasant and accommodating.Thanks! Maria Hager

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Communication was excellent, car was nicely repaired and vehicle was clean on return.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent service and welcoming staff

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Service was excellent and staff is friendly

Customer Service - 5.0/5.0

Returned Clean