Gerber Collision & Glass - Charleston/Folly Rd.
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Charleston/Folly Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mouse and Emily took very good care of me from the beginning until the end! Thank you Mouse and Emily very much!!
My Experience - 5.0/5.0 -
Service was fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done was excellent and the staff communicated very well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Overall satisfied and would most likely refer a family member or friend but the oversight is still disappointing
Repair Quality - 5.0/5.0 -
Once addressed all repairs met my satisfaction
Customer Service - 4.0/5.0 -
Overall the people working the front desk were great! They made it simple and updates were quick and easy. The only reason I'm leaving an 8 is because they missed a broken piece that did require it to be replaced. They took care of it once I called it out but which it would have been something they noticed during initial inspection or before final inspection. The Team was great and resolved it quickly.
Likely to Recommend - 5.0/5.0 -
All good
Repair Quality - 5.0/5.0 -
Loved how I got updates on y car!!
Customer Service - 5.0/5.0 -
All good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellence service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
The grill is not fit in on the driver side like the passage side and the bottom defeat is the old one
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The process went exactly as originally stated. The regular updates were appreciated.
My Experience - 5.0/5.0 -
Every part of the experience was friendly and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great customer service, especially the front desk manager
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
The girls I met when I came there for the first time were so cool and friendly. I expected an auto shop with men working .on cars. but I found two girls that were welcoming. I was so comfortable with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A wonderful group of people that were very kind and very helpful. When I picked up my car I was thrilled. It look like it did 2019 when I bought it. This company was something that I knew nothing about. I have never had another car cause this ever. The girls that I met on my first visit were so friendly that I knew I was in the best place for my car repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A perfect job car looks great everyone was so pleasant and caring thank you for a job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best work ever love the job excellent
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job Perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Very efficient.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I brought Back my truck after driving down the road and seeing a dash light on that wasn’t on before I had This accident also the brakes felt spongy to me and did not engage firmly
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Still waiting on back ordered parts
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Emily & Mouse were both very patient, compassionate & understanding during a stressful time..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The receptionist was wonderful and Emily Owen was fabulous.