Gerber Collision & Glass - Charleston/Folly Rd.

4.8 (1,486reviews)
95%
1523 Folly Rd,  Charleston,  SC  29412

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Charleston/Folly Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,486)

My Experience

Ever one was very nice and helpful to me will tell everyone about you thank you for so good and nice

Likely to Recommend

Repair Quality

Customer Service

Everyone was great am please with ever thing will tell everyone about you

Likely to Recommend

the shop's work seems to be outstanding -- I was very satisfied with the asthetics of the repair, however, the communications part is an area I would like to see improvement.

Repair Quality

While the vehicle has been returned, the six-week lead time means I have only had a brief window to inspect the results. A full assessment of the repair quality is still pending.

Customer Service

Reception was easily accessible and delivered disappointing news professionally.

Likely to Recommend

Repair Quality

We were able to get the vehicle in right away after the estimate.

Customer Service

Returned Clean

My Experience

My Experience

I enjoyed the women on the team. They were great!!! The shop couldn’t run without them!

Likely to Recommend

Repair Quality

Gerber did a great job!

Customer Service

The women gave me great service. They keep Gerber on James Island going!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent job. Car looked great when finished.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Every one at the James Island Gerber store was great and commutative the whole way through the process Thanks Andy Slanker

Customer Service

Returned Clean

My Experience

Great people ! Great Job ! Thanks!!!

Likely to Recommend

Repair Quality

Customer Service

Great staff and the fellows at Enterprise Rental were great.

My Experience

My Experience

Your team went above and beyond. This was an unusual situation and we worked around it. Thanks to Emily , Mouse and all the others involved that I met and don't remember their names and names I never knew. To top it off I'm sure it's cleaner now than it was when I dropped it off. Thanks

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a great experience with Gerber Collision & Glass. From the start, Emily and Mouse were professional, helpful, and made the process easy to schedule. Throughout the repair, Emily kept me updated with regular text messages, which I really appreciated. When I picked up my car, I was very impressed with the quality of the work—it looked amazing, especially after being thoroughly cleaned and washed. The pickup process was quick and seamless. I highly recommend Gerber Collision & Glass and truly enjoyed working with Emily and Mouse. Thank you for the excellent service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated the text updates throughout the repair process. The staff was very helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I can not tell the car was damaged. Good job on the repair.

My Experience

I appreciate Emily from start to finish of my car she made she o got updates of my car and made sure I was aware of when the parts was delivered and the process so I really appreciate her so much

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work was done in a timely fashion and the car looks great. I was impressed with their system in keeping me up to date with the progress of the repairs and the expected completion date.

My Experience

I am very satisfied with all aspects of your service. Thank you.

Likely to Recommend

Repair Quality

Customer Service