Gerber Collision & Glass - Charlotte/Independence
In operation 81 years, 6 years at this location.
Gerber Collision & Glass - Charlotte offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Constant delays and bad communication .. my check engine light came on 3 days after I left
Customer Service - 3.0/5.0 -
Was ok
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Everything is fine.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Office staff and shop workers were very helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already recommended Gerber to a neighbor!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept me informed about the job they were doing
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amanda at the Charlotte NC Gerber location was outstanding from beginning to end! She communicated often to manage my expectations which I appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amanda was excellent! She communicated regularly to manage my expectations which I appreciated.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service and service here at Gerber collision. I appreciate all the time and effort the team put in; and my car looks amazing !!! Amanda was also extremely helpful . She definitely went above and beyond keeping me up to date , exceeding my expectations. I truly loved the top notch friendly and professional service I received here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Surely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received great customer service and the work was top notch. Good as new!
Likely to Recommend - 4.5/5.0 -
I would recommend.
Repair Quality - 5.0/5.0 -
Very satisfied with the workmanship and customer service. Hopefully I will not need to be back soon, but if in need I would choose Gerber and recommend to people I know.
Customer Service - 5.0/5.0 -
Amanda at the front desk was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It took longer than expected but the workmanship is first-rate. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only complaint was that it took longer than expected.
Customer Service - 5.0/5.0 -
Amanda and other staff wew courteous and efficient.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were completed very fast. I was kept informed throughout the whole process. Paint job looks fantastic. I am very happy with these repairs.
Likely to Recommend - 5.0/5.0 -
Would recommend them to everyone!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amanda was great. Kept me informed the whole time.
Returned Clean
My Experience - 5.0/5.0 -
The personalized, friendly and professional Care at Gerber Collision & Glass was exceptional. Amanda was absolutely fantastic with scheduling my repair in a fast and satisfactory manner. The repair estimate was done quickly and accurately. The repair itself with done quickly and timely. Amanda kept me appraised of the progress of repair and when the car would be ready using multiple text messages. The finished product was like new. Additionally my car was cleaned and spotless when I picked it up. I could not have asked for a better experience and would recommend Gerber Collision & Glass on Independence Boulevard without reservation. Kudos and five stars!