Gerber Collision & Glass - Chicago/Western Ave.
Gerber Collision & Glass - Chicago/Western Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff at Gerber was truly amazing from explaining the process, giving me updates, and finishing my car ahead of schedule. I old not have asked for a better experience. I can’t recommend them enough! Thank you all from the bottom of my heart!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great team would recommend.
Repair Quality - 5.0/5.0 -
The bumper repair was perfect.
Customer Service - 5.0/5.0 -
The team at Gerber Collision on Western Ave were very helpful and very nice.
Returned Clean
My Experience - 5.0/5.0 -
Terrific customer service began with Jovana in the front office who was kind & understanding about the process of repairing my car. The techs did an amazing job & the detailing was superior! I can highly recommend Gerber Collision & Glass.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent services
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The repair was completed in timely manner, and I’m very pleased with the quality of the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair was done in a timely manner , and I’m very pleased with the quality of the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos was very helpful and accommodating - thank you Carlos!!
Customer Service - 5.0/5.0 -
Thanks guys!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got car back in a timely manner and everything looks and works great!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Still waiting to hear from Syed about why the dashboard airbag light is on since I picked up my car on Saturday. I brought it back in Monday apparently the manager left town with the diagnostic pad locked in his office (really?) so they can't fix it until he returns next week. Ridiculous. When they call me to bring the car back in I need a free loaner for the day or however long I am inconvenienced. This is extremely disappointing.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Great team very professional and quality service. Ms Carolina was most helpful.
Customer Service - 5.0/5.0 -
Every staff member was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I think the shop has staffing problems but the manager made the overall experience positive.