Gerber Collision & Glass - Concord

4.9 (3,165reviews)
99%
6013 Victory Lane,  Concord,  NC  28027

In operation 81 years, 14 years at this location.

Gerber Collision & Glass - Concord offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Infiniti
Nissan

Reviews (3,165)

My Experience

We were completely satisfied with the work done for us. The entire team there did a great job. We appreciated the updates too. We look forward to recommending your company to our friends and acquaintances should the need arise for them to need your services. Thank you!

My Experience

Kept me well informed of timing and what was going on with my vehicle throughout the entire process. My vehicle was finished early. Would recommend to family and friends.

My Experience

Very professional attention to detail and kept us informed Of progress. Followed through with our adjuster to complete Satisfaction.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I don't have a lot of accidents over the 50 years I have been driving about 4 or 5 but this was the best experience I ever had. They got it done quickly and the car looks like new you can't even tell it was repaired! Thank you

My Experience

Best customer service every experienced with automotive service. Bar none!!

Likely to Recommend

Tonyand Jason are amazing people. very professional a

Repair Quality

Customer Service

wish there was a higher number than 10. will always come back for any Wrk.

Likely to Recommend

Repair Quality

GREAT service! Very friendly and professional at all times.

Customer Service

Likely to Recommend

Repair Quality

My car looks brand new!!!!! I love it.

Customer Service

I dealt with Tawnya the entire time and she was just amazing. She is always personable and honest and explains things in detail. She is a great asset to the company especially for women. A lot of times women don't feel comfortable taking their vehicles in for any kind of service because of the stigma of not getting a fair shake because you are a female. She is warm and open to any and all questions. She even helped move both of my carseats in the rain. She is amazing!!!

My Experience

Very friendly and helpful staff

My Experience

Excellent job. Thanks to all who had a hand in fixing my daughters car.

My Experience

My Experience

My Experience

Jason and his team were great! They always called me to let me know what was going on with my car, even Jason would call personally which made me feel like they really cared! I loved the work the car looks better to me then when I bought it and I would come back and tell others about Gerber!

My Experience

My Experience

Excellent customer service!! The work was done effectively and efficiently.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone went out of their way to get me on the road again. They made a bad day much better. Good folks.

My Experience

My Experience

thanks for the clean car! very good work on the bumper...thanks/John John Emminger 2010 Ford Fusion owner

Likely to Recommend

Repair Quality

Customer Service

My Experience

The best customer service ever. Informed at all times. Repairs done quickly and I have never felt better about an unfortunate sitsuation( the accident we were in). Would recomend them to everyone I know.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent job. Very happy with the results.

Likely to Recommend

Repair Quality

The repair exceeded our expectations. The paint was hard to match but Gerber matched it perfectly! .

Customer Service

This is our second visit to Gerber. The staff remembered us and our repair. Everyone goes out of their way to be friendly, we were updated daily on the status of our repair, and they also would have delivered the car to us if we could not get it.